Avis (8 876)

Note globale
4,2
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
23 septembre 2020

This app saved me 10 hours of work. I have tried connecting to Facebook and IG sales for 5 times, and I am a pretty techy person, and failed miserably before. After using this app, it only took me 20 minutes to setup everything! Now I'm just waiting for IG to approve my shop! Woohoo! Thank you Shopify!

MagickHealer
États-Unis
Plus de 2 ans d’utilisation de l’application
13 novembre 2020

Usé esta aplicación para añadir el pixel de facebook, pero son muchas los términos y condiciones que hay que aceptar para esta simple gestión.

Productos10
Espagne
Plus de 2 ans d’utilisation de l’application
Meta a répondu 16 novembre 2020

Gracias por compartir tus comentarios! Entiendo tus preocupaciones. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)

9 janvier 2021

There is a glaring issue affecting the FB integration right now and it needs to be remedied. .....
The issue can be described as auto/involuntary/unpredictable posts being made “by” a business page/shop to its followers’ timelines, when an item in the synced FB shop is updated within your Shopify store. Ignoring the fact that this feature is also malfunctioning (posting when an item is not actually updated or added at all, but instead posting sporadically), this particular post cannot be disabled and does not even show on the timeline of the business whose page it is posting from. .....
It is gross. It is spammy. It’s 0% brand-consistent since it’s auto-generated. FB is using our brand to make arbitrary and pointless, off-brand random and wrong posts to our followers to the point they think it’s spam.
....
This of course negatively affects businesses who maintain a curated social feed to be on-brand and user-friendly for their followers, but it is also frustrating consumers/users on FB (as evidenced by many forum posts from exasperated Facebook users thinking it is a glitch.. it’s THAT terrible that they believe their account is malfunctioning....)
....
There has never been a better time for consumers to leave Facebook, so why would you institute features that give them even more reasons to do so, Facebook? Good grief. Fix this. Businesses who have left recent positive reviews simply haven't noticed that FB is making these spammy posts using their biz page (since it doesn't show on the actual timeline of the biz, but only if your follower scrolls their newsfeed). Ridiculous, really.

Reptiles Lounge
États-Unis
Plus de 2 ans d’utilisation de l’application
Meta a répondu 10 février 2021

Thanks for sharing your feedback! We deeply appreciate your patience for this reply. The issue that you've described stems from a setting within your Facebook notifications. Meaning, this occurs entirely on Facebook without any relationship to our app. The way you would solve this is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should resolve your feed issue. Thank you! - Abdalla, Shopify Support

2 juin 2021

Nightmare
1) Some of our active products with stock does not appear in our Facebook catalog
2) For products which are inactive / out of stock, still showing 'available' on our catalog.

Francfranc Hong Kong
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
Meta a répondu 2 juin 2021

Hey there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I am sorry to hear you are having issues with the product catalog. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you! Luke | Shopify Support

3 avril 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
Inde
Plus d'un an d’utilisation de l’application
Modifié le 12 novembre 2020

love facebook how it will help me grow. I know it has powerful tools now I have them in my power. cant wait to grow

Vintage Jesus Tees
États-Unis
Plus de 2 ans d’utilisation de l’application
12 juillet 2024

Muito bom!

Caldana Shop
Brésil
4 jours d’utilisation de l’application
21 décembre 2020

very easy to connect to shopify. Great job by the team........................................................................

Shikha Mehta
Inde
Plus de 2 ans d’utilisation de l’application
9 septembre 2023

I'm trying to figure out why I can't create a Marketing Campaign in Facebook. I am able to in Microsoft and Pinterest but not in Facebook/Instagram.
Was that feature removed in the app?

South Strand Life Travel, Photography and Gifts
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 15 septembre 2023

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

7 février 2024

It's working really well so far and setup was easy to follow.

32Cart
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 9 février 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support