Avis (8 872)

Note globale
4,2
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
19 mai 2022

After receiving the application, we reviewed the e-commerce account. We have determined that the account does violate our e-commerce feature access requirements and therefore your store is not shown to potential customers. But what didn't show up

CARL HAUSER
R.A.S. chinoise de Hong Kong
Environ 2 ans d’utilisation de l’application
Meta a répondu 20 mai 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your commerce account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can help address this concern.

Jason | Shopify

Modifié le 28 novembre 2020

great integration between Shopify and Facebook. I do not, however, appreciate restrictions from any forum based platform. Becoming intolerable to not be able to sell a simple confederate flag (for example). Should be left between buyers and sellers not platforms. imho.

Sergeant Roberts
États-Unis
Environ 2 ans d’utilisation de l’application
1 juillet 2023

I can't use it as intended because they hate TikTok or something??? There could be other reasons but they do not provide specific examples.

Rhoda’s Flora
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 6 juillet 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31 juillet 2022

I have always struggled with Shopify's Facebook channel for one reason or another. As other reviews have mentioned, it spams all your followers every time you make a change to a product, and there is no way to turn this off. I ended up having to delete my Facebook Shop completely to avoid this.
Products are duplicated in my catalogue on Facebook any time I update them (e.g. new product name), some products don't appear there, products have wrong prices, wrong images. In short, it's a mess.

Lulu Babe
Australie
Environ 2 ans d’utilisation de l’application
Meta a répondu 2 août 2022

Hello!

Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Facebook Channel app. I completely understand where you are coming from. Deleted products are never truly deleted from your catalog for history purposes. However, products that were changed/deleted, will have their visibility as "hidden" or "staging", which means they will not be visible to your customers. I will be reaching out to you shortly to help you troubleshoot what is happening and set the next steps.

I look forward to chatting with you!

Paola | Shopify Support

25 septembre 2020

I used this app to connect my shopify store with facebook very easily & smoothly. it guides you through the easy process to display your store products in your Facebook shop.

Hannia Clothing
Royaume-Uni
Environ 2 ans d’utilisation de l’application
11 octobre 2020

The connection to Facebook is extremely helpful and helps me to publish my shop.
It can even be published worldwide and generate likes from specific audiences

shop2family
Allemagne
Environ 2 ans d’utilisation de l’application
7 octobre 2020

ótimooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Loja Mar Azul Tech
Brésil
Environ 2 ans d’utilisation de l’application
10 février 2024

All good yet!

HR Custom T-shirt Print
États-Unis
Presque 2 ans d’utilisation de l’application
Meta a répondu 16 février 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

30 novembre 2020

Quiero usar esta aplicación, para complementar la visualización de mis productos ya que son realmente buenos y muy visuales para que las personas lo puedan conocer y disfrutar

Oferta Ideas
Chili
Environ 2 ans d’utilisation de l’application
10 décembre 2020

its was little confusing at first but manage to figure it out, seems to be very easy use and I enjoy using it

El JStyles
États-Unis
Environ 2 ans d’utilisation de l’application