Facebook & Instagram

Hello, could you please check what happens when my catalog is not connected to facebook or rather when I connect to fb some products are connected, not all, that is what appears on the shopify platform and the sales manager on facebook shows me another catalog, with another name and with my products, some of which do not have updated prices. I already spoke to facebook I did what they told me but it was not solved. I also turn to you since I have ads running and now it does not show me the most visited products on the platform, therefore I need you to review the platform and give me a solution urgently. Thank you so much

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

dedicacion

It is good, but at the end it´s a little confusing when they tell you they will delete your old account... I thought you´re going to delete my WHOLE FACEBOOK ACCOUNT. You should put a message like "Don´t worry, you will still have your FB account, contacts, blah blah blah" :) Thanks!

This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can

I use this app to market and host my products. They only way to make it better is for it to be free, but that is not realistic.

This was very easy to navigate and integrate into my Shopify store. I like completing the migration of Facebook and Instagram at the same time.

Muy buena app que permite conectar nuestra tienda con los servicios de facebook de forma fácil y segura.

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Not able to connect the account. It is showing you're eligible to connect the account. Due to this my pixel setting up has been on hold.