Avis (8 006)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
5 octobre 2020

I just setup the app it was straight way but i have not used it yet. I will give feedback on performance later.

GoPremier Deals
Royaume-Uni
26 jours d’utilisation de l’application
Meta a répondu 6 octobre 2020

Thanks for letting us know how setting up the app was for you, I'm glad you were able to get it done! I'm going to send you an email to check in and see how things are going. - Cíara, Shopify Support

13 septembre 2020

Lenta la sincronización. Poco intuitiva. Muy bueno el acceso desde Shopify pero cuesta terminar la vinculación.

Tu Vida Healthy
Espagne
24 jours d’utilisation de l’application
Meta a répondu 15 septembre 2020

Gracias por tomarse el tiempo para dejarnos una reseña y compartir sus comentarios. Mejoramos continuamente nuestra aplicación, y su opinión es esencial en este proceso, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Rob, soporte de Shopify

10 février 2024

its not working from last 5 days i am trying to connect but the facebook and instgram is not connecting and not giving option to another account

Borcelle
Inde
Meta a répondu 16 février 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

8 décembre 2020

It was an easy process to set up and I liked that each step was clearly labelled but it was still confusing knowing what I was actually setting up along the way and what I was agreeing to. I did feel a little pressured into clicking yes for everything

Midnight Crusade
Australie
23 jours d’utilisation de l’application
Meta a répondu 9 décembre 2020

Thanks for sharing your feedback! Glad to hear that you found the process easy! I'd love to talk more about the parts that were confusing for you. I've sent out an email to you, I hope to hear back from you soon! - Abdalla, Shopify Support

21 décembre 2020

I'm still a beginner with the app. It will be my first time making use of it for my shopify business.

Plants Furnish
États-Unis
22 jours d’utilisation de l’application
Meta a répondu 22 décembre 2020

Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support

27 septembre 2021

This is not the best app. It was working fine for a bit and now it disconnected Facebook and won't connect my FB Store. I can't even do an ad thru this app. Pretty much useless. There is no one to help with this issue. Also, be aware that when you connect, The app has full power over your FB account as an administrator. Let's hope someone doesn't get ticked and delete everything we worked for.

Chef Gina’s™ Mini Food
États-Unis
20 jours d’utilisation de l’application
2 novembre 2020

FacebookやInstagramを活用してライブや動画配信しながら販売することにメリットを感じています。
しかし、それをやるまでの設定が分かりにくく数週間経過してしまいました。
FacebookやInstagramと連携できると知ってsyoppifai を始めたので、どのような設定が必要なのか具体的に知りたくても、それを知る術がありません。

japanese retro game store
Japon
20 jours d’utilisation de l’application
Meta a répondu 3 novembre 2020

フィードバックと経験を共有するために時間を割いていただきありがとうございます。私たちは、すべての商人がFacebookアプリをセットアップするのに役立つリソースがオンラインで利用できるように、一生懸命取り組んでいます。関連するリソースを見つけたり、アプリを使用するための要件を理解したりするのは難しい場合があることを理解しています。さらにサポートが必要かどうかを確認するために、メールでご連絡いたします。- Anna, Shopify Support

4 décembre 2023

k

Loot Lo Offers
Inde
Environ 20 heures d’utilisation de l’application
Meta a répondu 15 décembre 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

26 juillet 2023

Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.

Caos
Colombie
17 jours d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

11 février 2021

All of my boxes have the green check mark for set up but the button for Request Approval is still grayed out. A little frustrating. Probably user error. :)

FortuneSuits.com
États-Unis
15 jours d’utilisation de l’application
Meta a répondu 12 février 2021

Thank you for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Anna, Shopify Support