Facebook & Instagram , 4 689 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
Modifié le 5 février 2021

So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)

Ruth's Art Sanctuary
Malte
8 mois d’utilisation de l’application
Meta a répondu 25 janvier 2021

Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.

19 décembre 2022

I wouldn't use FB as I was setting it up and 3 months later FB reject my shop due to a policy violation. Now I sell handmade silver jewellery so I don't know what policy I violated as the Customer service with FB is appalling ie no email or phone number to contact and you only have three try's to dispute before they lock your whole account so I would stay away from using them.

Earth and Silver
Royaume-Uni
4 mois d’utilisation de l’application
Meta a répondu 19 décembre 2022

Hi There,

Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Aaron

Modifié le 16 mars 2021

I use this app to share with the world my sense of humor and my atheism in a compassionate way. It would be great if it was easier to transfer data from one account to another.

Satan's Cup
États-Unis
4 mois d’utilisation de l’application
27 septembre 2020

The app helps me run my business! It's an easy way for customers to be able to directly snag the items they see on my newsfeed!

Shop Laurel Boutique
États-Unis
4 mois d’utilisation de l’application
9 octobre 2020

just started using, so getting familiar for now. i will have to look into it further in order to give more feedback

SOMETHING FROM SOMEWHERE
États-Unis
4 mois d’utilisation de l’application
28 novembre 2020

I like how facebook and shopify integrate together. I can use it to quickly share and promote my website.

TheSavvyTeacher
États-Unis
4 mois d’utilisation de l’application
15 septembre 2021

I wanted to add my new facebook account and it doesn't allow me. It's really important for me to link this app because I need to start FB campaign.

FotoBall
Pologne
4 mois d’utilisation de l’application
Meta a répondu 16 septembre 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

8 octobre 2020

Easy to use and very intuitive app, no need to be an expert in online marketing or technology to set it up.

valuekorner
Équateur
11 jours d’utilisation de l’application
10 novembre 2020

Had to go thru the setup process a few times however in the end everything ended up working flawlessly.

mauve bonbon
Canada
11 jours d’utilisation de l’application
16 décembre 2022

Instagram doesn't work. Fix it for better performance and sales. Myst be fix as soon as. The previous app was great

Pavlidis Oro
Grèce
4 mois d’utilisation de l’application
Meta a répondu 16 décembre 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin