Facebook & Instagram , 4 683 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
23 septembre 2020

User friendly. Must do it from computer and not mobile. Setup took 1 hour for 2000 products which is not bad.

Brother and Sissy Children's
États-Unis
3 mois d’utilisation de l’application
21 septembre 2020

The integration was quite simple. Even though I have extensive experience. I feel the set up is so easy that anyone can do it.

Fountainbleau Media
États-Unis
9 jours d’utilisation de l’application
25 novembre 2022

Hello, i can't use the app, i've contacted meta then shopify, but still nothing !!! It's been two weeks now between meta and shopify, noone knows ...

Zylabi
France
3 mois d’utilisation de l’application
Meta a répondu 25 novembre 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

Modifié le 1 janvier 2023

This is awful - I keep trying to connect Meta with my Shop and it keeps saying I am unable to connect as I am not the admin, however when I login on Meta I am the admin.

I have tried to reach out to Meta and have been unsuccessful. Really Disappointed and would not recommend.

EDIT - I cannot find help on Facebook Business as I need to set up a commerce account, which I cannot do as it says I am not able to link, therefore I cannot access help

The Higher Style
Australie
3 mois d’utilisation de l’application
Meta a répondu 30 décembre 2022

Hi There,

Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron

5 mars 2021

easy configuration, all ok! lets see if engagement goes good with this awesome and modern tool, thanks

Gardenstore Novellara Srl
Italie
9 jours d’utilisation de l’application
20 avril 2021

Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...

B&W Gourmet Food & Wine
Autriche
3 mois d’utilisation de l’application
13 septembre 2020

There are too many steps to follow and it is confusing. Especially if you are not computer savvy. I will you could click just one button for integration.

Nursidoscope
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 23 septembre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

29 décembre 2020

je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait

Gosset-Shop Site Officiel
France
7 mois d’utilisation de l’application
Meta a répondu 30 décembre 2020

Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support

1 novembre 2020

I used the app to help me connect my business page to Shopify. It was very user friendly and I did not have any questions

Fanci Gyrl Boutique
États-Unis
3 mois d’utilisation de l’application
2 décembre 2020

I'm just not exactly sure what's happening. Its above my paygrade, unfortunately, despite the fact I own the company. It seems like we were all set, but I'm GUESSING FB changed its terms, so we had to do what was requested.

GreenGate3D
États-Unis
3 mois d’utilisation de l’application