Avis (8 720)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
22 octobre 2020

This app have been helpful, I am still getting everything going. I enjoy setting up my online store and helping build my brand. I see great things happening soon.

HENNET
États-Unis
Environ un mois d’utilisation de l’application
Meta a répondu 23 octobre 2020

Thank you for sharing your feedback and leaving a review. I'm glad to hear the process in setting up your store has been enjoyable, and I'd love to know if there is anything further you need support with. I'll be sending you a follow up email shortly to touch base. - Veena, Shopify Support

7 décembre 2020

It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.

JaiBeauty
États-Unis
Environ un mois d’utilisation de l’application
Meta a répondu 8 décembre 2020

Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2 octobre 2020

The setting was good. I hope it will grow my business well, I enjoyed this app. Thank you very much. ok

Catmondu
Australie
Environ un mois d’utilisation de l’application
Meta a répondu 5 octobre 2020

Thanks for letting us know how the Facebook app is working for you, we always like to hear about this. I'm going to send you an email to see how we can improve it more for you. Keep an eye on your inbox for that email. - Cíara, Shopify Support.

24 novembre 2020

The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.

tempus4u
Danemark
Environ un mois d’utilisation de l’application
Meta a répondu 25 novembre 2020

Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support

26 avril 2022

Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache

SITUS Design & Goods
États-Unis
28 jours d’utilisation de l’application
Meta a répondu 28 avril 2022

Hi there,

My name is William from the Marketplaces support team at Shopify, thanks for taking the time to review our app. The error you are describing requires troubleshooting on an individual level so I'll reach out to discuss those details with you directly.

William | Marketplaces Support Specialist
Shopify

16 mars 2024

crashes

boon.co.ke
Royaume-Uni
19 jours d’utilisation de l’application
Meta a répondu 21 mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 février 2021

i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running

Hania Bitar Jewelry
Jordanie
26 jours d’utilisation de l’application
Meta a répondu 3 février 2021

Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

5 octobre 2020

I just setup the app it was straight way but i have not used it yet. I will give feedback on performance later.

GoPremier Deals
Royaume-Uni
26 jours d’utilisation de l’application
Meta a répondu 6 octobre 2020

Thanks for letting us know how setting up the app was for you, I'm glad you were able to get it done! I'm going to send you an email to check in and see how things are going. - Cíara, Shopify Support

13 septembre 2020

Lenta la sincronización. Poco intuitiva. Muy bueno el acceso desde Shopify pero cuesta terminar la vinculación.

Tu Vida Healthy
Espagne
24 jours d’utilisation de l’application
Meta a répondu 15 septembre 2020

Gracias por tomarse el tiempo para dejarnos una reseña y compartir sus comentarios. Mejoramos continuamente nuestra aplicación, y su opinión es esencial en este proceso, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Rob, soporte de Shopify

8 décembre 2020

It was an easy process to set up and I liked that each step was clearly labelled but it was still confusing knowing what I was actually setting up along the way and what I was agreeing to. I did feel a little pressured into clicking yes for everything

Midnight Crusade
Australie
23 jours d’utilisation de l’application
Meta a répondu 9 décembre 2020

Thanks for sharing your feedback! Glad to hear that you found the process easy! I'd love to talk more about the parts that were confusing for you. I've sent out an email to you, I hope to hear back from you soon! - Abdalla, Shopify Support