Facebook & Instagram , 4 687 avis
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FACEBOO IS A VERY COMPLICATED APP... YOU SELL SIMPLE PRODUCTS AND THEY DON'T ACCEPT THEM.
OTHERWISE IT'S FINE THE APP WORKS WELL BUT THEY ARE TOO STRICT WITH THE WRONG PEOPLE
Hi there. My name is Spencer, I’m with Shopify Support and I’m really glad you reached out to share this valuable feedback with us. I'm sorry to hear you have had an issue getting some of your products approved by Facebook. I'm going to be reaching out to you to open up some communication and see if there is anything we can do to help you with your product setup. Spencer | Shopify Support
it did what it was suppose to do except some things i am still trying to figure how to set. but overall it was great
Still learning and its easy but getting there. Just learning as much as I can sometime I get stuck but I use the search. Kind still learning like I said. Enjoy the simplicity of it.
Installed and now the account is frozen, Facebook says my site goes against FB policy but wont say what that is. It was working before upgrading. It been like this for 5 weeks. Neither Shopify or Facebook are able to help as the review process is done by a separate group in Facebook who no one has access to. Shopify need to get this sorted, Im not the only one this has happened to
Thanks for sharing your feedback! That definitely sounds like a tough situation to be in. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
How come Facebook can work in Finland, but they won't let Finnish people sell anything with the app? We have been screwed over enough already with millions of different restrictions by every big company, and it must end now!
Hi There,
Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
I enjoy interacting with other related groups. and the exposure it gives to my business. I can stay in touch with clients and family members
Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback. - Anna, Shopify Support
foi cou um pouco complicado antes erra bem mais facio mais vamos ver ! no dia a dia ver se melhorou
Agradecemos a sua avaliação e por você ter reservado um tempo para nos contar a sua experiência. Isto é muito importante para nós e nos ajuda a continuar trabalhando no aplicativo para oferecer o melhor aos nossos lojistas. Eu adoraria saber um pouco mais e me certificar de que você está aproveitando o Facebook channel ao máximo. Entrarei em contato via email nos próximos instantes! - Paola, Suporte da Shopify
Facile d'utilisation, l'installation du pixel se fait en quelques secondes. Mettre en place des publicités n'aura jamais été aussi simple.
useless doesnt work
constantly gives me errors, doesnt allow me to edit my shop properly and cant find help on any of the issues i have.
i ended up deleting this
Yesterday The app just stopped working, I could not log into my account. Today I installed it and now it is not possible to install it again... Really Bad experience with Facebook App! And there is no information whether from FB nor from Shopify what is the cause and how the problem could be solved.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected issues you faced with the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify