Avis (8 139)
Affiner
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Par note
Everything is in the palm of your hand, very helpful know guesting what's going on with your business.
I use the app to do my marketing and sales. I also use the app to promote and advertise my product. It is quite difficult to understand.
All of a sudden late last week, we can no longer tag our products on Instagram (we can Facebook, but not instagram). Can figure out what changed, and having a horrible time, figuring out what happened and/or who to talk to about this issue.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
works like a charm. I Was a little worried about setting it up due to the fear of it being so much info but it worked out smoothly.
Great job !
very professional & seriously it is good for Marketing & Dropshipping ...
i think it's the best!
Great guide and information for setting it up, works well. I like the interface and it makes everything very simple
Very helpful in allowing us to grow our business and increase our reach and mission online. Majority of traffic comes through Facebook.
Was pretty easy and keep things organized while I worked on it and then ultimately made my store live. thanks
it's great app for markerting. very helpful to integrate my store and my catalog store. its very simple to create catalog ads