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Connecting my shop to Instagram via Facebook has to be one of the most time-consuming and annoying processes I have ever done.
Hi there!
Paola here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app, we truly appreciate it!
I can definitely sympathize with your efforts and time spent on connecting the platforms. Facebook requires very specific permissions for you to be able to connect your accounts to Shopify. I will be reaching out to you shortly with more details and to make sure you are receiving the assistance you need during the process.
Talk to you soon!
Paola | Shopify
e batallado un poco con la configuracion, pero al final si es buena herramienta para ventas en facebook.
I used this app to help out my ecommerce pet supplement site. So far I have found this to be user friendly
I used this app to bring more sales for my business and made my customers more happy and satisfied. Excellent app for doing business online.
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
Yeah. I really enjoy this app so much, it is the best. I can't go a day without thinking of using this app. Ichiban.
Was easy to set up! Facebook really helps drive traffic into my store. I always see a lot of traffic after making Facebook ads.
META IS GARBAGE! I am probably closing my store after 5 months of no resolution to a problem they must have created making so I can't sell on facebook or instagram. This has been heartbreaking. I may have to get rid of my Facebook account entirely after having it since 2009. META taking over Facebook has made my life a nightmare since December 2021 and has left me nearly broke from this experience. I have reached out every way possible which is not many and exhausting to GET ABSOLUTELY NO HELP.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app. While Facebook is responsible for approving any Business or Commerce accounts, we definitely want to make sure that you get the support you need regarding the issues you are facing with the channel itself. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
The set up was easy. For some reason, it deactivates itself sometimes from my shopify store and has to be set up all over again. I'm assuming that's whenever more products are added to your shop's store.
I have connected Facebook to my Shopify app. I love how it is so fuss free where various platforms are merged together. There are ads tools for your business too!