Avis (6 871)
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there is a lot to learn using Facebook as a marketing tool. Once i learn more i was able to transfer products from Shopify right to Facebook. Learning now about marketing strageties.
Usei para conectar minha conta do facebook. Muito bacana. Parabens. Tá otimo. Podia ser mais intuitivo
I am trying to install the app but first I was not able to connect my facebook page to my Shopify website. I decided to delete the app and download it another time, but when i am trying to download the Facebook app again it says that the page doesn't Excist. Can someone help me Set up my Facebook app in Shopify Please?
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
much better than their previous system but still needs significant improvement for those of us no tech-savy
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
So far so good. easy to understand. Looking forward to experiencing the full power of Facebook and Instagram in e-commerce.
There is no option of facebook when i create a campaign. Please suggest what should i do. Is it bug or another issue?
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It is expected behaviour that you will not see an option to run ads in the Facebook channel, as Facebook now requires all ads to be run from within the Facebook Ads account. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
awsome i like it so much. thanks a lot facebook for making everyting more easier for the ecommerce..
The Facebook integration with Shopify is useless. I cannot access my catalog, I am constantly dealing with technical issues, and after a recent update the app stopped worked entirely. I do not recommend this. Facebook does not integrated easily with Shopify.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected technical issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.
Adil | Shopify
didnt finish set up at terms and conditions couldnt do anything and wasnt able to set up i was disappointed Shopify wouldnt post my add until I gave 4 stars what a scam
Thank you for taking the time to share your feedback. While reviews are important to understand our merchant experience, they are 100% optional to leave and can be changed and edited by yourself at any time. I'll be following up via email shortly to see if you have any further comments or issues to address. - Veena, Shopify Support
Good
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support