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I used this app to help me to do marketing for my online store. Showing all the products I have on my store and bring something good for my costumers.
It was very helpful and easy to use. I really enjoyed the step by step process and it was a seamless experience
The details and instructions provided were really easy. I love the new updates! All it takes is set up accounts and a few clicks!
An absolute joke of an app! My facebook account was hacked two months ago, which meant my business page on Facebook also disappeared. Facebook has not even bothered to reply to my message regarding this. I therefor had to set up another personal Facebook page and a new business page on Facebook. When I try to connect this app to my new Facebook page, it tells me that someone else owns the the domain. So with Facebook not bothering to reply, I'm stuck without the ability to sell on Facebook. Absolute waste of time!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app. We want to make sure that you get the support you need regarding the issues you are facing with the channel. I'll be sending an email shortly to open up the lines of communication and help where I can.
- Nate | Shopify
Extremely easy to set-up. Literally finished complete setup in less than 15 minutes. And it syncs with my catalog!
worst app.. this app should track better, should not kick me out so often because of "safety" and if I login to often to my new BM then fb also give a security flag.. worst app! can not recommend at all for now.. fix all those things and it should be a good app.. but men, one of the most important app being so bad, how can this happen?
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, I really appreciate it. I'm sorry to hear of the issues you've been having with staying logged in within the Facebook Channel. I'm going to check over your account and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Estou usando para trazer mais clientes a minha loja, porém, tenho muitas dúvidas e ninguém para saná-las.
Não faço a menor ideia se vou pagar este serviço, ou quanto pagarei por ele.
Fora que meus créditos sumiram e nem usei.
I keep trying to connect my actual facebook commerce account and this app is a mess. It doesnt even work, why does it exist? Is there any other way to connect to Facebook? I want my money back from shopify if they cant provide the very basic business function that was promised to me as a business owner and consumer. It just refuses to connect, and apparently everyone is having the same issue. Please assist.
Hi there!
Paola here from Shopify! I understand that it can be very frustrating to be unable to connect your Facebook account. To give you a bit more context, Facebook Commerce Manager is a platform to set up a shop and manage sales on both Facebook and Instagram. Usually, it is required to create a new Commerce Account that is associated with your Shopify store. This step is important because when you’re bridging a connection between Shopify and Facebook, you’re syncing your Shopify owned product catalog over to Facebook’s side of things. It is important to note that Facebook needs to approve it based on their commerce policies. I will be reaching out to you through email shortly to provide you with more details.
I look forward to chatting with you.
Paola | Shopify
Very easy to use and setup. I hope that it helps me sell some products. I need to make some money. Please help me Facebook.
i used this application and i met my goals. it was easy configure the interface, in minutes i saw the changes