Avis (8 050)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
30 septembre 2020

I used this app to set up my Shopify and it was truly the easiest thing. I love it, with just a few clicks and everything was set and ready to go.

We Fashion Boutique
États-Unis
2 mois d’utilisation de l’application
7 septembre 2020

I helps a lot for me to generate sales and connect with my target customers. keep up the good work.

Tech Workz
Philippines
2 mois d’utilisation de l’application
Modifié le 11 mars 2021

It was a little bit intimidating starting my first app, but all and all it went well, I guess I was excited about the app and how it would turn out. I like the way Facebook channel worked out for me. I enjoyed the courtesy of the whole experience .

Preferred Automotive Co
États-Unis
2 mois d’utilisation de l’application
22 janvier 2022

A complete nightmare. Products do not sync properly with facebook. Some of my products get rejected with no clear reason why. for example a variant of my product was rejected for an incorrect image despite having the same image as every other variant? There is no way to fix any of the issues. Collections do not sync properly. Facebook shows shopify collections that have long since been deleted with no way to remove them facebook. It will not allow me to add certain collections to my shop because "not enough visible items" despite having all items visible. This entire app is a complete cluster f*ck with multiple pages such as commerce manager, ads manager, business manager. It is incredibly convoluted and makes no sense. You would think facebook, being a multi-billion dollar company, would not have so many issues but i have never seen such a mess. I wish facebook would die out so we would not be forced to use it.

Vermillo
États-Unis
Plus de 2 ans d’utilisation de l’application
Meta a répondu 24 janvier 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

12 octobre 2020

this app is as really, eye catching, great app, very helpful. Therefore I highly recommend this app.

6FEETSAFETY
États-Unis
2 mois d’utilisation de l’application
Modifié le 18 novembre 2020

Really user-friendly and quick! First time Shopify user and thereby Facebook sales user and the integration was seamless!

Shop Jenixs
États-Unis
2 mois d’utilisation de l’application
7 juin 2023

Zero app support, my account got hacked and no help....
I don't recommend installing this. ........

Fames Chocolate
États-Unis
Plus de 2 ans d’utilisation de l’application
Meta a répondu 14 juin 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

8 décembre 2020

Muito bom consegui conectar meu pixel super rapido e facil, sem erros, o app mostra o que deve fazer o passo a passo

GrandeOferta
Brésil
2 mois d’utilisation de l’application
30 septembre 2020

Very easy and professional. I would recommend it to a friend for starting a business. It certainly will help!

Heidi’s Home Goods
États-Unis
2 mois d’utilisation de l’application
17 février 2021

Sometimes things just dont work for some reason and then when you try again they do. a tutorial would make it beter

TheBeeKeepersHoney
Nouvelle-Zélande
Plus de 4 ans d’utilisation de l’application
Meta a répondu 23 février 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support