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Can I give a 0 stars?!?! And this is to the support "pro people". Every single time the conversation starts from the point zero! Please hire some people how actually helps us users...
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
it was okay. I wasn't sure how the uninstall thing worked. But I was able to get throught it okay. Thank for helping.
i have many problem
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Price of ads for new bizniz is not affordable. I hope FB will help us survive as a new business. Sooner a higher price can be charged when bizniz is stable.
When using this platform, I still try to adapt it in the best possible way to all policies, thus maintaining my acceptability in the face of it.
I have to really wonder what genius decided to roll this out during the busiest shopping time of the year. My facebook worked just find and now I'm forced to load yet another app to weigh down my store and it doesn't work. When contacting shopify support the support people have the audacity to tell me they provide limited support. IT"S your app. If you don't provide support, who does? It's really outrageous. If I could give this app a zero I would.
Thanks for sharing your feedback! It sounds like you've been through a lot, and I definitely understand your frustration. The Facebook Channel update went live in August and I'd love to assist you with the required setup on our end. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
Too many errors after adding this. Old pixel is still on fb, unable to edit iOS preferences for new pixel. Unable to change the old pixel in running ads.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with pixel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I used this app to help me to make more sales, and grow my business also to gain new followers and to get success in all spheres
very nice and easy , found it very useful. Was bit worried on what and how to do but it is smooth and could finish
easy to navigate
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support