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Cant use the app! It won’t let me add it to my Facebook. 3 months and support can’t help me. Waste of my time.
Thank you for taking the time to share your experience. That definitely sounds like a stressful situation, given that you have been trying for 3 months. I'd like the opportunity to look into the errors you are currently experiencing. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support
Finally! An easy to setup, fully working, Facebook connector tool. Very easy to setup, no matter if your are connecting to FBM or single accounts, both for Facebook Pages and Instagram accounts. I don´t use the marketing tool for creating ads directly on the plugin, but it's great that it generates audiences, so you can just use them quickly from your FBM account. Facebook Catalog tool works great.
This process seemed easy. I haven't had the chance to review my Facebook store, so I am trusting that it worked like described
I only just setup this app, but it was very easy. Just a step by step wizard which worked just fine. So now I can start my pixel to find audiences.
FB setup was fairly easy. The IG was more fussy. Wasn't clear what the eligibility requirements were or what changes needed to be made.
Horrible app! always "did not comply with our community standards" and cannot contact chat support. And no button to appeal.
Hi there,
Thomas here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Thomas | Shopify
I used this app to create pixel code it was amazingly fast and easy I recommend it for all new business
Using this app my Shop Tab does not appear on my Facebook Business page. So what's the use of having a Facebook shop if does not appear. Just saying...
Thank you for your review and sharing your feedback. I understand how important it is ensure the app is functioning properly so that you can sell products on Facebook. I’d like to look into this further for you and I will be in touch by email soon to ask for more details. - Anna, Shopify Support
I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple
The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.