Facebook & Instagram , 4 678 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
16 novembre 2023

Unable to link Credit Card

FSM CLASSICS
Pakistan
26 jours d’utilisation de l’application
Meta a répondu 20 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 juillet 2023

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
États-Unis
26 jours d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

Modifié le 28 avril 2024

I have been trying to set it up but it's not working the business portfolio and terms of service are not opening

Suushifa supplies
Kenya
7 jours d’utilisation de l’application
8 août 2023

Facebook ad is the worst way to get started. They do not help you in any way. I cannot view my ad, I cannot get support to help me at all.

Greg's
États-Unis
16 jours d’utilisation de l’application
Meta a répondu 18 août 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

21 juillet 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26 juillet 2023

Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.

Caos
Colombie
17 jours d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

21 mai 2023

This is not user friendly, dont now why billion dollar company have pathetic setting restrictions, facebook is not recommended for new businesses

Sentosky
Singapour
3 mois d’utilisation de l’application
Meta a répondu 22 mai 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

17 juin 2023

got instantly banned saying that i didn't apply with the 4th point of the policy or whatever. I read it and i am a 100% sure i didn't violate the terms. I asked for a review and got said that the original reason was true and that my account should stay that way. I literally didn't even started using it. Thanks.

WiseTime Shop
Belgique
30 jours d’utilisation de l’application
Meta a répondu 27 juin 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31 décembre 2023

I can't integrate it

Dream Mall
Pakistan
1 jour d’utilisation de l’application
Meta a répondu 5 janvier 2024

Hi There,

Thank you for taking time to leave a review!

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

11 décembre 2023

ZERO SUPPORT.

1628 Store
États-Unis
9 jours d’utilisation de l’application
Meta a répondu 15 décembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support