Avis (7 993)
Affiner
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Par note
Before the change all of my products were on Facebook and I was able to Tag on Instagram. Now all of my new products are not available. It has been over 4 days since I added new items.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Simply Frustrating Trying to run a Facebook Audience building add but repeatedly getting this message since last 25 days. I quote "
There is 1 error with this activity: A problem with Facebook prevented your activity from being published. Try to republish in a few minutes" Did spend end number of hours to figure out the problem but absolutely clue less. It does not mention any specific problem to resolve. Tried to republish probably 100 times. but same result
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the struggles you are facing with creating Facebook campaigns. I'm going to follow up with you in an email to see where I can help.
Adil | Shopify
I just start using this app with a negative idea hoping this will help me to achieve great success in my store.
Thanks!
the app has not been installed yet. detailed experience will updated once the app has been used. thank you for your concern.
it really helps me a lot
I like that you can make everything easier and more efficient I recommend to everyone
This application is essential to disseminate the products of my shop, to make them known, to make customers aware of the new products offered, to discover French craftsmanship, hand-made ... and especially to imbue customers with my passion.
very gooddd xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
unresponsive. is this still supported? It says disconnected but no settings have been changed and it crashes when i try to rectify
Hello,
Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Ashley | Shopify
This app made connecting my accounts so easy, it was simple and as quick as it could have possibly been
After hours of trying to connect my Meta/FB pixel, I give up. This wastes so much of your time. Should be easy to do.
Hello there,
My name is Markus from Shopify's marketplaces support team and I first want to thank you for leaving feedback on our app. It's always important for us to see the current issues facing our merchants that lead to leaving a review.
I was able to see that you meanwhile have successfully connected your Store to Facebook but will reach out to you in case you need further assistance to get the most out of your Store and Facebook.
Markus | Marketplaces Support Specialist
Shopify