Avis (7 974)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
25 février 2021

Super user friendly could not have asked for a better way to set up an account. I would so recommend.

6ix$ense
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 30 novembre 2020

Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.

Headspace Hair Salon
Nouvelle-Zélande
Presque 2 ans d’utilisation de l’application
28 juillet 2023

It's great. Very easy to use. Simple to connect your Facebook & Instagram to your store. Also sets up the pixel with no need for coding!

trim luxe
États-Unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 18 août 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

29 septembre 2020

So good. Such an easy way to make sure you get everything set up and do it correctly. Thank you for this service.

shimmmy
États-Unis
Environ 2 mois d’utilisation de l’application
1 novembre 2020

Easy to setup. I set up a Facebook ads account and pixel first then added this channel and it went really smoothly.

Instyle Club
États-Unis
Environ 2 mois d’utilisation de l’application
20 octobre 2020

Helpful for selling on Facebook, listed multiple products on facebook through the app. Would recommend to other sellers.

ATTRACTION DR. 美白醫生
Taïwan
Environ 2 mois d’utilisation de l’application
24 octobre 2020

So far so good, it is pretty step by step and easy to use, now we will see if it is as easy to use as to set up

Custom Design & Engraving
États-Unis
Environ 2 mois d’utilisation de l’application
18 mars 2021

We have HUGE problems activating the PIXEL and getting retargeting and dynamic adds to work. This is a big problem. Products do sync and that part works fine, but without a correct working pixel it is not usable. Contacted support but only receive links to (simple) existing HELP documents. Does anybody experience the same problems and got a solution?

Makers van Maastricht
Pays-Bas
Presque 2 ans d’utilisation de l’application
Meta a répondu 22 mars 2021

Thanks for sharing your feedback! I can definitely understand your frustration. I'd be happy to investigate your Pixel issue, but I will need more context from you. I’ve sent out to an email to you and look forward to your reply. - Abdalla, Shopify Support

22 février 2021

I tried to connect Facebook sales channel with my Shopify store and it did not connect. There was a message error after completing the installation saying "There was a problem processing this action. Please refresh the page". After changing many emails during 2 weeks with Shopify support team and speaking with 5 team members, I received an email from Shopify saying that they can't solve this issue because it is from Facebook and they will close my ticket ID. I am disappointed by the support I received. The error appeared on Shopify platform, Shopify should help fixing errors on their platform.

I Dance Contemporary
Israël
Presque 2 ans d’utilisation de l’application
Meta a répondu 26 février 2021

Thanks for sharing your feedback! I can definitely understand and appreciate your frustration. Due to the nature of our app, there is a level of dependency and impact on both ends of the spectrum. However, there are cases where issues that stem from Facebook are reflected in our app, but but do not have a causal relation to the app. It seems our technical team has investigated and ruled this to be the case for your issue. We strongly recommend that you reach out to Facebook's Support team to get that issue resolved. Thank you for your patience and understanding. - Abdalla, Shopify Support

13 février 2024

dedicacion

srd8pr
États-Unis
1 jour d’utilisation de l’application
Meta a répondu 16 février 2024

Hola!

Gracias por tomarse el tiempo para dejar una reseña. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte