Facebook & Instagram

My FB Shop verification has been under review for over 2 months!

nothing works, and i can't log in to get help. Rubbish.

It does not get connected without code. What is the purpose of automation when i need to enter code

awful. I keep getting asked to verify my account. Will it ever stay verified?!?

not user friendly when having issues.

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Dear Meta,

I'm giving you a 1 star review, because of 2 serious issues I have no opportunity to solve on my own through Meta on Shopify.

Firstly, a product of mine - Bamboo Men's Briefs - keeps getting rejected, even after I have requested a review over the decision for my product to be rejected because of supposedly it not following Meta Commerce Policies.

I do not see how Bamboo Men's Briefs could be in breach of Meta Commerce Policies, hence I kindly request for my product to be approved.

Secondly, on the Instagram Shop Builder, there is this cover photo, which I did not choose to place there and I cannot replace it, nor can I remove it, as it is not associated with my brand Tough Muscles (I'm wearing a Tommy Hilfiger hoody and Calvin Klein tracksuit bottoms, which are clothes I have no intention of marketing).

If you could be so kind, as to assist me in getting my Briefs approved, so I could start tagging Tough Muscles products on my Instagram reels and my cover photo removed from my Instagram Shop (or to let me know how to do that myself), I would be more than happy to leave another review, this time with 5 stars, describing my potentially positive experience in regards to getting my kind requests approved.

I look forward to your reply.

Thanks,

Tough Muscles

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

worked for a week, then started removing products and tags from my shop. no help from support

This app brings in one photo for each listing and it's a variation photo. Don't bother trying to change it, because it will just revert right back to the wrong one. The only advice I've received on how to fix this is to manually add the products to Meta...which defeats the whole purpose of even having it connected to Shopify.