Facebook & Instagram , 4 682 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
    2,9 k
  • 15 % des avis sont des avis à 4 étoiles
    702
  • 5 % des avis sont des avis à 3 étoiles
    226
  • 2 % des avis sont des avis à 2 étoiles
    85
  • 16 % des avis sont des avis à 1 étoiles
    754
28 octobre 2023

good

My Store
États-Unis
28 jours d’utilisation de l’application
Meta a répondu 3 novembre 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

22 octobre 2023

This channel cannot connect with my Facebook account please help

BRANDED COLLECTION
Inde
Environ 20 heures d’utilisation de l’application
Meta a répondu 27 octobre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

29 juillet 2023

Legit all I wanted to do was install a pixel on my store and they somehow managed to make that a pain, it would be better if you had a choice to just install the pixel and not do the store crap. If you just wanna get the pixel on your store do not get it through this app I repeat DO NOT DOWNLOAD THIS APP!

Cushi
États-Unis
Environ 23 heures d’utilisation de l’application
Meta a répondu 18 août 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

6 juin 2023

Let me put it simply : this app sucks.

Impossible to set up, hard to find your way, tons of bugs.

I spent countless hours setting up a store I won't be able to sell from because of a f***ing app

Comfortably Home
France
Environ 24 heures d’utilisation de l’application
Meta a répondu 14 juin 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

5 juin 2023

Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend

Bold Beauty Queen
États-Unis
2 jours d’utilisation de l’application
Meta a répondu 14 juin 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

15 novembre 2023

After I installed this app, my facebook account got suspended for 180 days.

SilverStateBeltBuckles
États-Unis
Environ une heure d’utilisation de l’application
Meta a répondu 20 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

15 octobre 2023

usless plugin. not attaching on shopify store

Deals Internationals
Pakistan
5 jours d’utilisation de l’application
Meta a répondu 20 octobre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

9 novembre 2023

Facil de usar

DKJ
États-Unis
5 mois d’utilisation de l’application
Meta a répondu 20 novembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

4 août 2023

The most difficult and worst experience with this app. Meta is stupid business. I hope this company will loose its monopoly in the world. It has become a full monopoly

Anbreen’s
Émirats arabes unis
3 jours d’utilisation de l’application
Meta a répondu 18 août 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

14 octobre 2023

it is good

My Shopping Dose
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 20 octobre 2023

Hi There,

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

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