Avis (9 222)

Note globale
4,2
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
25 novembre 2020

Love FB Ads. Game Changer for my art biz! So stoked to be able to get my art in front of new people on the daily!

B.MeL Shop
États-Unis
3 mois d’utilisation de l’application
12 août 2024

ótima.

EXPRESSO MARKET
Brésil
1 jour d’utilisation de l’application
3 avril 2021

Meilleurs canaux de vente du e-commerce mais on n'a besoin aussi d'aide en cas de blocage. Aidez les débutants et soyez un peu plus indulgants

FRANCK LUXE STYLE
France
3 mois d’utilisation de l’application
Modifié le 19 février 2021

Great App for keeping our customers updated with stories, posts and events. Create or join a group to let more people know about, or engage with, our Page. Offer customer service through Messenger.

Athletica Athleisure
Australie
3 mois d’utilisation de l’application
Modifié le 16 novembre 2020

I just connected Facebook to my Shopify store. I liked how the steps were so clear, making the process easy.

Get Ready JC
États-Unis
3 mois d’utilisation de l’application
20 février 2024

I was confused about the new PayPal I was required to make but I already connected here with Shopify , still a bit confusing thou about the connections between both connected together thou cause the both have their own business page still trying to figure it out , but all in all it’s been great . Still waiting on my first sale .

MEETYRCOLOR.COM
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 23 février 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

If you need further assistance from us, don't hesitate to reach out to us here: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

Modifié le 7 juin 2021

Cuidado con la instalación del píxel de vinculación de esta app, entra en conflicto con la cuenta publicitaria personal de Facebook, te deshabilitan la cuenta definitivamente al detectar 2 píxel de datos a un mismo dominio y no te permiten revisar la solicitud para poder restaurarla ni apelar el problema, no permite anunciarte desde la página de empresa y automáticamente te desvincula los anuncios de Instagram, el único soporte técnico de Facebook "www.facebook.com/business/help/support" lo gestiona otra empresa y no pueden solucionar absolutamente ningún problema, esa es la atención al cliente de "Facebook" donde no saben porque te han deshabilitado la cuenta y tampoco pueden hacer nada, parece de comedia, estoy arrepentido y no la recomiendo. Espero Shopify lo tenga en cuenta por que destrozan tu cuenta de fb y por consiguiente las ventas, me ha hecho más daño que un malware, no deberían permitirlo, Mucho Cuidado.

TROPIC WAY
Espagne
Plus de 2 ans d’utilisation de l’application
27 novembre 2020

when i got my head around what to do it was fairly simple. Now the work begins.
I am old so maybe thats the reason for the time taken

Baize Sports Supplies
Royaume-Uni
3 mois d’utilisation de l’application
5 juillet 2021

This app is causing my pixel to misfire in multiple ways causing me sales. It’s also loading old products that aren’t even in my admin anymore and not new products. I’ve contacted shopify several times to be told pixel issues are facebooks problem. I spent 6 days messaging with facebooks useless team to be told it’s not their problem because it’s through this shopify app. This is losing me money because my ads can’t optimize due to bad data. I’ve uninstalled and reinstalled it several times and the problems don’t get better. I’ve asked shopify to delete this app and remove any old code and I’ll see if a complete clear out and reinstall improves it. I’ll remove this review if the problems get worked out.

Bird And Bear Shop
Canada
Plus de 2 ans d’utilisation de l’application
Meta a répondu 6 juillet 2021

Hey there,

Luke here from Shopify Support.

Your feedback is greatly appreciated and I want to thank you for taking the time to share your experience of the Facebook Channel. I'm sorry to hear about the issues you're facing with your Facebook Pixel. Our technical support team has reached out to you via email to continue supporting you and working on the issue there.

Luke | Shopify Support

Modifié le 11 décembre 2020

Easy to set up once you have your product in your Shopify store. If you want to "customize" your FB/Instragam Shop, that takes time and you have to do that yourself (create collections and customize your FB Shop), otherwise, as long as you have the sales channel checked in your listing, it auto-populates. The only pain for a time was getting it to connect for Facebook Marketing (connecting the ad account)

EverEighteen
États-Unis
3 mois d’utilisation de l’application