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We have NOT been able to successfully add our store to IG and FB it says we ARE approved -- HELP! hmm what is the issue???
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
i am not familiar with the app I need more time to learn on how to use all the applications and THANK YOU
UPDATE 6/14: Anna from Shopify Support reached out to me and together we figured that this Shopify CAPI integration only tracks Purchase events. I would certainly suggest Shopify to highlight this in your channel description and setup instructions, as this would clear up a lot of issues where merchants can't figure out why it doesn't work the way they expect it to. Thanks Anna for your help, the app WORKS!
--- Can't get this app to work with Facebook Conversions API. Went through all the steps multiple times, but events will not track. Multiple Facebook reps say "talk to Shopify". Would appreciate some help here.
Thank you so much for leaving a review. That certainly does not sound ideal. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app. I'll be sending you an email shortly to discuss. Looking forward to hearing back. - Anna, Shopify Support
i used the app to help me sell on facebook. i was confused when i had to reset up with no warning but i seem to be getting there now
我用這個程式來協助我完成電商的工作，使用其連結shopify商店，希望可以幫助有需要的人找到我們，並且讓我們提供幫助。
目前尚未正式開始使用，希望接下來可以有良好的使用體驗，若有更多相關的資訊，我將會再補充
I am using this to enhanced customer's experience when shopping online, using social media platform as another marketing tool.
Trying out this facebook channel to have more exposure for my shopify to allow me to start airdropping products.
I am still learning how to use it, hoping that i get to know the facebook channel much better. right now i need to keep learning
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I use this app it is great! Able to advertise on it - and they try to give you help fairly quickly when you reach out!
Ho iniziato da poco e non posso dire come va questa, ma sono sicuro che sarà utilissima per il mio e-commerce