Avis (9 221)
Affiner
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Par note
The process to set up my Facebook Channel/Store was quick and easy. I would recommend to anyone! It guided me in the direction that I needed to become successful and offers a lot of support.
This has been a complete NIGHTMARE. My personal account was hacked and I have lost administrative permissions and now my FB and Instagram shops through Shopify have been blocked. I am losing sales every day because there is no way to reach FB - there is no access to a human being who can help. I have tried to open a new account in my business name and now they claim I am mis-using the platform by using a different name (my business name). I will have to disconnect my Shopify FB and Instagram shops if this can't be resolved. It is the most infuriating thing. I highly recommend insisting that Meta provide access to a human who can help and not just block people who have been hacked. Please f please find a way to help us small business owners. I know I am not the only person who has experienced this. Thank you.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I use this app to help promote our products and I find it user-friendly and very useful. Highly recommending it.
The program disconnected me every few weeks for months and then disconnected me and would not let me reconnect my account. I deleted the app and then tried to reinstall it and Im getting an error that I cant install the app.
Hi there!
Paola here from Shopify! Thank you for taking your time to leave a feedback on our app. I understand that having your account disconnected can be very frustrating. Generally speaking, Facebook will disconnect your accounts for any reason they understand as a security issue. With that being said, I will be reaching out to your shortly so we can address the app installation error and with more details to prevent your account from getting disconnected. I want to make sure you can take full advantage of our Facebook Channel app.
I look forward to speaking with you.
Paola | Shopify Support
I used this app to bring my products to customers.
I really hope this app help me too to sell my products :)
It was helpful to use the Shopify app store to connect Instagram and FB pages to our online store. It was tough to get through the T's and C's part though, working through it.
Very Easy installation. Shopify took care of everything. Just sign in and they'll take care of the rest.
I utilize this app to create ads to build my business. I own and operate a small jewelry business and find it very helpful!
This application is easy to use, setting it up was really easy. Helps me manage my Facebook page a lot easier.
Very good I really liked the application is very intuitive and easy to use, being able to do all the configuration in two minutes!