Avis (9 188)

Note globale
4,2
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
10 avril 2021

i used this app to promote my sales and get more people to visit my website easily through this channel

ALL INN ONE
Australie
2 mois d’utilisation de l’application
30 novembre 2020

Quiero usar esta aplicación, para complementar la visualización de mis productos ya que son realmente buenos y muy visuales para que las personas lo puedan conocer y disfrutar

Oferta Ideas
Chili
Environ 2 ans d’utilisation de l’application
Modifié le 22 octobre 2021

Are they crazy? The update in November basically lets Facebook take over your store. They have access to everything you do and your customers. Shopify should be more interested in protecting there customers information and best interest than promoting Facebook. I would highly suggest you remove the application or put your settings to conservative. I hope Shopify did not automatically share my customers information with Facebook.

Langefels Equipment Co LLC
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 22 octobre 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I can see that you are concerned about data sharing with Facebook. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help.

Jason | Shopify

19 décembre 2020

Since switching over from the old facebook shops app to this one, my shop has now been removed and I have no reason why and have been trying for months to see what I am doing wrong. I emailed shopify support and they said it is facebook's fault. No one from facebook to contact though. I was running ads before and now cannot. Big thumbs down from me ... this is our business and random crap like this affects our income. Not happy to say the least.

Surya
Australie
Environ 2 ans d’utilisation de l’application
Meta a répondu 23 décembre 2020

Thanks for taking the time to share your feedback! I definitely understand how frustrating it is to not be able to connect your Facebook Shop with us after having already done so with our previous app. When it comes to account eligibility, this is something determined directly by Facebook so I would like to get in touch with you to share some resources on getting this resolved and how you can contact Facebook. I've sent out an email to learn more about what happened and provide you with the proper next steps. Looking forward to your reply. - Jamilah, Shopify Support

21 novembre 2020

Facebook mang lại giá trị cho người dùng một cách thiết thực.
Facebook mang lại giá trị cho người dùng một cách thiết thực.

MariaJP - Việt Nam
Japon
2 mois d’utilisation de l’application
10 décembre 2020

its was little confusing at first but manage to figure it out, seems to be very easy use and I enjoy using it

El JStyles
États-Unis
Environ 2 ans d’utilisation de l’application
11 janvier 2022

impossible to get to work. in the facebook pixel none traffic go to facebook from shopify. i think the pixel was never deployed, but say thats working fine in shopify, more easy will be get access to copy/paste the pixel code in the website. :S

Monica Diseños Chile
Chili
Environ 2 ans d’utilisation de l’application
Meta a répondu 12 janvier 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook pixel. When it comes to issues with pixel tracking, it often has to do with either it not being set up properly or multiple pixels being set up at the same time. I'm going to look into this for you and follow up with you over email.

Adil | Shopify

Modifié le 22 mars 2024

Thanks for shop

Digital Shopping Store
États-Unis
2 mois d’utilisation de l’application
Meta a répondu 9 février 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

9 septembre 2020

Confused on how to set up and use. Not user friendly. Very complicated. I just backed out and will not set it up.

Mystique Grabber Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 10 septembre 2020

Thanks for sharing your feedback! I can definitely understand your frustration. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

3 novembre 2020

no se entiende muy bien. lo encuentro muy dificil.
todo el resto resulta muy facil pero este apartado no se entiende

maronasandlu
Espagne
Environ 2 ans d’utilisation de l’application
Meta a répondu 4 novembre 2020

Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify