Avis (9 178)
Affiner
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Par note
good sync, and many sells! was able to advance my business a lot! but did not think that many buy on facebook!
I use facebook to generate sales using catelog ads from shopify. I think it is time saving and easiest way to generate sales
Help !!! I have been trying to get my shop to display again since this new meta I can’t . I’ve been trying for the longest and no resolve.
Hi there!
Steve from Meta here! Thank you for taking time to leave a review. I'm sorry that you're running into trouble.
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can help you sort out your problem.
Thank you,
Steve
The apps was unknown to me until now. It was not difficult to install it, which is great to me. Now I'm eager to discover what it is, and how it works, how is it linked to my Facebook business management account? and questions like that, but more over how it can benefit my business
A couple of big issues we have are:
1: These sales automatically go through to our admin but if we need to update them, offer partial refunds or make any change even with an exchange we cannot. The entirety of the screens blocked out for us. This screws up reporting and just about every other aspect of the function.
2 - You all do not recognize back ordered products. So folks are ordering and not being told items are on back order. This is terrible for customer service and our overall brand.
3 - Bright side is that you all do a great Job selling, it just needs to be polished and easier for the back end admin.
Hi There,
Thank you for taking time to leave a review with detailed feedback!
Please contact our Business Support team via this link if we can be of further assistance to you:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We'll be sure to follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I used this app to help my business grow and the setup was so easy....even for me. Combining both social media accounts was genius.
Helps to promote site better and in a more structured way. The promotion of paid ads is easier with this kind of tool
i used the app to help me sell on facebook. i was confused when i had to reset up with no warning but i seem to be getting there now
Unfortunatly this channel has not been working for me as well. I have reached out to customer support and have not heard a response. I really need it to work to share my business with my followers. No clue what I'm doing wrong.
Me esta resultan muy fácil configurar la tienda con facebook, es la primera vez que lo hago lo cual pensé que seria mas complicado , pero la guia es muy buena es aconsejable ir leyendo y marcando como ella te dice