Avis (7 993)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
7 novembre 2020

non male sembra complicato all'inizio però è questione di 5 minuti. Leggete tutto ciò che accettate per non incorrere in sanzioni e penalizzazioni

cleanerwrist
Italie
24 jours d’utilisation de l’application
6 décembre 2022

this app ruins the business and wast our time and energy. We can not link and sell on Instagram. It works with Facebook only. It says our shop meets all requirments. there are 3 bugs. 1. Verify your domain
We need to verify that you own the domain that you entered in your account. We'll walk you through the steps needed for verification, or you can submit a different domain for review
Appeal unsuccessful
Your review was unsuccessful. domain could not be connected to your shop. -> it is perfectly connected!! how can we set up our store without connecting it to shopify!!! Please think twice before you speak. 2. This website is not approved
Product unavailable on your website
To use this website, your products must be sold on the website connected to your account. -> they are pretty much 100% sold very clearly and surely. 4 year old boy can even see it. who does even ask for it withtou selling products!! 3. Your account has been rejected for a shop on Instagram
After reviewing your submitted domain, we found that it doesn't comply with our Commerce Eligibility Requirements. If you think there’s been a mistake, you can request another review. -> Like I said there is no problem to sell on Facebook. It says account quality is good. we have asked to review over and over. no improvement. is there any workers?

Global Ichiba
Japon
10 mois d’utilisation de l’application
Meta a répondu 6 décembre 2022

[December 7 Update]

Hi there!

Thank you for your patience as we investigated your issue. From my understanding, we have now successfully unblocked you, so you should be all set. Thank you for taking the time to leave a review and for using the Facebook & Instagram app!

Thanks,
Steve

21 janvier 2021

I use this app to help me effectively get products in front of customers with clear steps to then make a purchase.

Sleepless Jack Design
États-Unis
10 mois d’utilisation de l’application
26 septembre 2020

I enjoyed that it was very clear and that it was very quick to go threw. Please keep doing the same guys great job!!

shadyshadesofficial
Pays-Bas
10 mois d’utilisation de l’application
7 avril 2021

It started out fine until I got to the account manager and had some trouble, but looking into it now.

STxG
États-Unis
10 mois d’utilisation de l’application
21 janvier 2021

It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.

Books N Boards
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 25 janvier 2021

Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you and hope to hear back from you. - Abdalla, Shopify Support

11 janvier 2021

Good. Easy to follow instructions. Good easy to follow instructions. Good. Easy to follow instructions. Good easy to follow instructions.

panopix
Australie
10 mois d’utilisation de l’application
19 novembre 2021

Worst app ever!!! I was forced to delete and re-download because there was an apparent Facebook error that not even support could fix. I re-downloaded and now I'm unable to connect with my existing commerce account as well as activate my Instagram channel which is already eligible for instagram shopping. So frustrated! This app needs to be fixed! You would think a billion dollar company would have the toolset to make stuff like this seemless. Why is this so difficult?

Sunrise Surf Shop
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 22 novembre 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with re-setting up the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

Modifié le 3 février 2021

The app works great except our Instagram Shopping account has been pending review for over 2 months now without any actionable feedback or progress. We've been approved by both Facebook and even Google following feedback to update our Privacy Policy but yet Instagram shopping is still pending. Our account details are as follows:- Instagram Business Account: jacksonjamesclothing.
I would like to hear back from the Facebook/Instagram team on how to resolve this issue instead of having my Instagram Shopping Account sat pending indefinitely.

Jackson James Clothing
Royaume-Uni
Plus d'un an d’utilisation de l’application
Meta a répondu 9 février 2021

Thanks for taking the time to share your review. That definitely sounds like a long time to wait for your Instagram account to be approved by Facebook. I will be reaching out via email to share ways you can contact Facebook on the approval process and see if there was anything else I can assist you with. Look forward to hearing back. - Anna, Shopify Support

14 septembre 2020

I am so proud of how far we come in this computer age and it was a very easy process i feel like its user friendly and really gives you the convenience of the powers or commands at your finger tips to run a business exploring the app I see how in depth the options for how u could possible run all aspects of the business and that’s awesome

The LBE
États-Unis
23 jours d’utilisation de l’application