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I just start using this app with a negative idea hoping this will help me to achieve great success in my store.
Thanks!
Dificil de utilizar e conseguir ativar a loja.
After hours of trying to connect my Meta/FB pixel, I give up. This wastes so much of your time. Should be easy to do.
Hello there,
My name is Markus from Shopify's marketplaces support team and I first want to thank you for leaving feedback on our app. It's always important for us to see the current issues facing our merchants that lead to leaving a review.
I was able to see that you meanwhile have successfully connected your Store to Facebook but will reach out to you in case you need further assistance to get the most out of your Store and Facebook.
Markus | Marketplaces Support Specialist
Shopify
i just started setting this up and i am exicited about the possiblities. it will allow customers reach me both on facbook and on ig
Right after we installed this app our Facebook Business Page was hacked as well as our Facebook personal page because Facebook does not separate Business and Personal accounts.
Hi there,
Thomas here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I am sorry to hear that this app did not prove to be beneficial for your shop. I'm going to follow up with you over email to open up the lines of communication in case you are interested in using the app moving forward.
Thomas | Shopify
it really helps me a lot
I like that you can make everything easier and more efficient I recommend to everyone
Sadly this app pulls the data from the Shopify store through to Facebook's commerce manager in a rich text format only, meaning any HTML in the source product description (paragraphs, line breaks etc) is removed and what you are left with is a lump of text with zero formatting which looks awful. Not great when this is meant to be a sales tool.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'd like to look into this deeper for you and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
I'm just not 100% sure of the changes being made. how many times will I have to change my Facebook connection in the future. This is my 3rd time.
I appreciate your feedback! Thank you for your honesty and your commitment to our platform for such a long time. Shopify is constantly looking for ways to improve the merchant experience and make their lives easier. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
This application is essential to disseminate the products of my shop, to make them known, to make customers aware of the new products offered, to discover French craftsmanship, hand-made ... and especially to imbue customers with my passion.
the app has not been installed yet. detailed experience will updated once the app has been used. thank you for your concern.