Avis (8 020)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
Modifié le 1 mai 2023

I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.

King Amsterdam
Pays-Bas
8 mois d’utilisation de l’application
Meta a répondu 3 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

Modifié le 29 janvier 2021

The app was easy to set up, great idea and very easy to navigate, A must tool for any e-commerce owner. Highly recommend it.

ICE Group
Australie
19 jours d’utilisation de l’application
15 septembre 2023

I have had continuous issues with meta and am not a fan!

M&M Liquidations
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 22 septembre 2023

Hi There!

Thank you for taking time to leave a review. If you need additional support from us, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

13 décembre 2020

This app has given me nothing but problems. And, has had me waiting for a "standard review of up to 4 weeks" since November 16th.... In Shopify everything is active and ready to go. But in Facebook Commerce manager the message is totally errors. Saying info is missing from just about every line. Title, Description, price, etc etc. I don't find it user friendly at all

Kado Kara Gifts
Royaume-Uni
8 mois d’utilisation de l’application
Meta a répondu 14 décembre 2020

Thank you for taking the time to share your experience. The errors you are seeing in your Facebook Commerce Manager certainly sounds important to get resolved. I would like to get in touch with you to learn more about the issues you are currently encountering so I can provide you the proper next steps to take. I will be sending you an email shortly and hope to hear back soon. - Anna, Shopify Support

10 mai 2021

It's great to have the convenience of FB and Insta shop but it's been selling products that have been sold out. It's supposed to read inventory from Shopify through the app connection. It's leaving customers extremely frustrated and it has everything to do with bugs within your platform or bridge between Shopify and facebook. Needs to be fixed. Better to have people shop the website directly than to deal with the backlashes of this.

Sport of Kings Forever Young
États-Unis
Environ un an d’utilisation de l’application
12 septembre 2020

im very exciting using this app. congratulations. Im gonna use this app a lot. thank you
I just dont like because some products facebook has blocked and They make sometimes very mistakes about it.

all4youimports
Brésil
19 jours d’utilisation de l’application
5 octobre 2020

La integración es importante para el funcionamiento del ecommerce, pero aún hay fallas para que se integre totalmente

Identidad Natural
Mexique
8 mois d’utilisation de l’application
20 septembre 2020

GOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODG
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Indonesia coffee luwak
Indonésie
19 jours d’utilisation de l’application
25 novembre 2020

this app had made facebook disable my facebook account completely and now I don't know if I can get it back. I have submitted a a review request on FB but it says due to staff shortages they may not review my account

Capital Play UK
Royaume-Uni
8 mois d’utilisation de l’application
Meta a répondu 26 novembre 2020

Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support

7 janvier 2021

I used this to set up my store to facebook. I like the step by step check points to the process so you can start and finish as time permits.

Required Women
États-Unis
8 mois d’utilisation de l’application