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It just started and haven’t really used it yet. The sign on and setup seems very complex. Definitely not helped by my confusion with Facebook between my business and personal accounts.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
very easy and efficient to use the app. it was easy for me to set the Facebook business page that helps me to build my business.
hi, im trying to use your app, and it give an error advice, would you please, check the app, so we can use it properly
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
it's been ok, I'm still learning how to navigate Facebook through the business stand point but i feel like it could be easier if their wasn't so many glitches
Thank you for taking the time to share your experience. As you know your feedback is very important to us in order to make our app better. I will be sending you an email shortly to ask for more details. Looking forward to your reply. - Anna, Shopify Support
App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Very helpful and it works surprising because of all the apps don't always work. However, asking is begging
If I could, I would give 0 stars. Have not been working for months, I have tried to solve it by myself and paid other people as well, but the problem hasn't been solved. I have communicated with support from both Meta & Shopify and they just put the ownership of solving the problem to the other. Shop connections are not working at all. The only thing which did work is the pixel, but who cares really... Currently, even the connect account button is not working so it is totally worthless, as I cannot even raise a support ticket after they closed the previous one because they said Shopify needs to fix it. Not to mention 50% of the people I spoke to (Support) were asking me to do the same thing over and over again as if I am an idiot. Very low quality of overall service, core functionality not working.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Sehr hilfreich, dadurch hat sich mein Leben verändert und ich habe jetzt 2 Kinder wegen ihnen und eine freundin
I hope that the feed works this time; hate having only the worst early stuff on Facebook. I do love that I have the ability to reach new audiences through Facebook, where people who like colorful art on consumer goods have a carefree shopping experience (we hope).