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I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.
Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support
Ok I had to do a new review update. This sucks! This is made so complicated. Everything I post get some kind warning, not following rules & regulations, goes against the rules but yet, I have all new products and it keeps pulling old products I don't even carry anymore. I have NO clue what I'm doing anymore. Why can't someone just set it up for me so it is done properly and I'm not having to go through all these difficulties.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.
I use to link my shopify store to my Facebook shop. I read and follow the instruction took some time, but was able to connect.
This is beyond Horrible! They blocked my store from advertising without giving a reason since July! Horrible! Horrible! Extremely Unprofessional! Clearly do Not care! Wow! This Not about Instagram Only Facebook. Wouldn't dare connect Instagram in the Horrible situation!
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
Interesting to navigate, decent so far. Will provide a more accurate review after a few months of using
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.
It is good so far. My worry is that my personal page will have things about my product which I do not want.
It's not hard to figure out but would be better with customer service attached for more help. I created this as a newbee but I am mostly guessing all the time.
Thanks for sharing your feedback! We offer support through our app's Get Support button, but I can definitely pass your idea up to our developers. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I use this app to promote my boutique on line as a starter ,i would like to comprehend the methodology of usage to prompt my boutique efficiency from this app ,