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I’ve been trying to connect my Facebook account and instagram, but it keeps saying error. How am I able to get assistance since I can’t speak to a live agent.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand you have been having trouble contacting our support team. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Charlotte | Shopify
So to begin with I was pretty frustrated with not being able to get in contact with facebook as I was experiencing issue with getting my commerce account approved! However I was lucky to get the best help from Shopify Support Specialist Anna! (Thank you Anna for everything!) and later on also Facebook from a link to a support form. Now when everything is approved and up an running, I love the easy setup for your facebook and instagram shop. its super easy to set up and navigate in and new products get approved very fast! TIP: don't add giftcards to your facebook sales channel! you won't get approved then..
Thank you so much for leaving a review. That certainly does not sound ideal. You have definitely taken the proper next step in getting in touch with Facebook regarding this block. From my experience with other merchants it can take some time for Facebook to reply, so I do hope they get back to you soon. In the meantime, I would love to discuss other marketing strategies that could work for your business while you wait for Facebook to respond. I will be sending you an email shortly. - Anna, Shopify Support
I'm using this app for the first time. I will return to give a more accurate review. So far it seems to be very user friendly and inviting.
great. super easy to set up. character limit character limit character limit character limit character limit
I usted the app to create an account and its great. Has access to a lot of platforms and very easy to navigate. Pretty straightforward and simple to handle and create your own page. As well as the best navigation system on the internet, very smart and easy to understand, reliable and great plans and choices
I just wish the terms of agreements were not hard to understand
I will have to experience the app before making a review
Very easy to set up, however, did take time to sync, so at the start, I wasn't sure if it was working. I am also not sure about the catalogue set up.
I use this app to improve my point of sales and to get my business more views , this app is also good for Instagram sales as well.
simplifies the various connections with the facebook bm and this makes it indispensable to make faster certain steps during the configuration of the stores.
la uso para poder interctual con mis clientes. me encanta. I like use this app because is more easy for me