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I have tried unsuccessfully for 2 days to change the photos in 3 of my products. It seems that when I uploaded my catalogue to facebook, it changed the layout of my photos, so instead of seeing the product, you know only see a color. I'm at my wits end
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with your products on the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
It was really tough at frist but I figured a way around the restrictions due to the nature of my business i got it working
I use both Facebook and Instagram to promote my store for both in person and online shopping. I like that customers can shop directly from the social media platform.
it real good , it give oppotunity to young the people to be who they crave to be , i am really glad of the things i can do with thiss shopify , infact i just introduce some i know to joing in;it real good , it give oppotunity to young the people to be who they crave to be ,
This app has stopped working: Avoid at all costs until fixed. I have just used Socialhead's version and it was a piece of cake to set up and get working, with exceptional instant tech support . I spent too many hours going round in circles and had to draw the line somewhere - Look at the feedback for this app and you'll understand.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Marcus, Shopify Support
i am unable to connect my instagram acct. thru this app. it does not show up as connected and when i click for it to connect, i get a message that it is already connected.... but it is not. been with shopify tech support which i waited 2-3 days for them to respond, they state it is not within their scope to help fix it. i have been working on this for weeks and cannot get it to work correctly........... i am losing business by the lack of concern by shopify
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are receiving an error when trying to connect your Instagram account. I would like to hear more details on the issues you are experiencing, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
J ai crée un évènement pour ma boutique vraiment génial très ludique
nous sommes accompagne tout au long de la démarche
will test the app to see if it helps me get accurate information, instead of doing it manually, but seems nice.
Its very easy to use, helps my shop on facebook and instagram. Options for personal touches are great
This app is great. It reaches to right audience and connects right people which helps the society grow.