Avis (7 306)
Affiner
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Par note
pretty easy to use, took a little bit to figure it out but once it's set up its great and works just fine
I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.
Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
DONT EVEN CONNECT AND NO SUPPORT CUSTOMER SERVICE THERE IS NIT MUCH TO SAY BUT THIS REVIEW WANT ME TO SAY SO I WILL SAT FACEBOOK IS PATHETIC AND OUTDATED
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
After months of trying to connect I'm still unable to connect the new facebook channel. Tried everything that people recommend on the internet but nothing works. Facebook Shop and instagram connection worked perfect before. Some changes need to be made soon or I will switch to Lightspeed, like many others did with this issue. We are losing so much sales because of this issue. Also both the support from Shopify and Facebook are below standard, both pointing at each other and uncapable to find a solution. They even told me technical support will contact me, but haven't got any response for a week now
Thanks for sharing your feedback! I can definitely understand your frustration, given how long you've been working at this. I'd be happy to look into the status of your technical ticket. I’ve sent out to an email requesting some additional details. I look forward to speaking with you. - Abdalla, Shopify Support
At this stage it seems like an easy way to set up an Instagram store. I still have more learning to do though.
If i could rate this app 0 i would. Literally the most difficult app on here. I tried my best to give it a try. Im completely drained over this app. Support is absolutely no help either. I do not recommend.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
it took a few tries the first few attempts were not successful but after two weeks the set up was flawless
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I like the way it works, it helped me to understand how to connect my accounts and it was so easy to understand
Does not work, always says that the page is unavailable. Does not connect. Very frustrating to work with.
Thanks for sharing your feedback! I'd be happy to help you get connected, but I will need more context and details about the issue you're experiencing.. I’ve sent you an email and look forward to your reply. - Abdalla, Shopify Support