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l'applicazione risulta non supportata in shopify... questo rende impossibile pubblicizzare gli store... si può risolvere il problema?
Ciao!
Grazie per aver dedicato del tempo a lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione. Contatta il nostro team di supporto aziendale tramite questo link in modo che possiamo contattarti direttamente e assicurarti la migliore esperienza possibile.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Grazie,
[Metasupporto].
I used the App to help me set up facebook marketing for my online store and it was easy to follow step by step. However, I got stuck at the end not knowing how to address the last item on Terms and Conditions.
I still can't setup my FB pixel from Shopify. Talked to Support Advisor, a nice person. But still failed. What is going on..
Thank you for taking the time to leave a review. I understand how important it is to connect your Facebook pixel so that you can start your marketing activities. I'd like to ensure that the pixel is connected to your store so I will be sending you an email shortly to assist. - Anna, Shopify Support
It was fairly simple and straightforward. They walk you though step by step. I hope it gets some sales and some exposure to a new base of potential customers.
Full of errors and support is useless, none of the messages have been answered.
Its quite surprising that the support is so bad for such a big platform
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We value your feedback and I'm sorry to hear about the issues you are facing. I'm going to follow up with you in an email and see where I can help with addressing those error messages that you are facing.
Adil | Shopify
i hope it helps me thanks, I have been trying really hard to get my store off the ground. I really thank facebook for helping with so much stuff lately. Not only can we stay in touch with friends and family but now helping us with our other 2 businesses as well. awesome. thanks thanks thanks
it's a lot easier to set up and get your items on the market and in front of people who don't know you or what your selling.
Thanks for sharing your feedback! We work hard to improve our app functionality! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.
Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support
we get the following error "Sorry, something went wrong" same like other users, can your help us to solve this problem too
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store. I am sorry to hear that your shop has been affected by this error - I am going to make sure that Facebook's team resolves this on your shop. For now, I'm going to follow up with you over email to open up the lines of communication so we can keep in contact.
Charlotte | Shopify
I liked everything, but sometimes I did not understand what and where to press, so it caused some difficulty for me, but then everything was fine, thanks