Avis (8 051)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
8 avril 2021

Vielä ei ole kertynyt suurta kokemusta tästä appista, mutta toivottavasti tämä auttaa verkkokaupan tuotteiden myynnissä.

Raum Rome Paris
Finlande
4 mois d’utilisation de l’application
11 septembre 2020

J'ai un compte depuis le début des début depuis des années 1998
Ma vision a évolué avec les décinies de facebook
Good

Connectique
Maroc
4 mois d’utilisation de l’application
1 octobre 2023

It's the worst App I've ever used! It can't be possible to get blocked and stay blocked for weeks and getting no help of the support. They block your account and the settings because they think your account would be fake (and I used my private account which I've been using since 2012!). Ridiculous!

TwinRims
Suisse
4 mois d’utilisation de l’application
Meta a répondu 6 octobre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12 septembre 2020

Very strict forward. easy to use. But this is the first time I use it. I have not had the chance to see what it can offer and help me to do more business

eMegaBoxx
R.A.S. chinoise de Hong Kong
10 jours d’utilisation de l’application
Modifié le 28 décembre 2022

Why cant I connect my facebook page to shopify? This is slowing down my progression for no reason. I get this message when I try to connect my shopify, im in CANADA and i cant connect it, what the hell?:

This account can't be selected because checkout on Facebook or Instagram is only available in some countries. If you want to select this account, go back and choose a different checkout method

EDIT: Please dont tell me to go to facebook customer service, it's impossible to talk to a real person, I don't need that written info, its useless. I need to tal kto a real agent.

theshadesbox
Canada
4 mois d’utilisation de l’application
Meta a répondu 28 décembre 2022

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

6 mars 2022

There is ZERO customer support on the Facebook end. I can appreciate that Shopify is at least trying to help, but after months of trying, I am still not able to connect my Shopify store with FB because of a request from years ago to connect my Etsy shop. Even though I no longer have my Etsy shop connected anywhere on within FB's black hole of a backend they call the Commerce Manager. They are monopolizing a service they cannot even support. It's total BS. I'm giving up on trying to connect FB and Insta, sorry Shopify... I really like you guys and would prefer to route my social media to my Shopify store, but FB is making the connection impossible to move forward with.

TheRubbishRevival
États-Unis
4 mois d’utilisation de l’application
Meta a répondu 8 mars 2022

Hey there,

Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience with the Facebook support team. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and troubleshoot this further with you.

Ashley l Shopify

8 octobre 2020

J’utilise cet application car elle es très bien je m’en sert au quotidien car elle es super et facile

STOPFIL
France
10 jours d’utilisation de l’application
13 janvier 2021

I am used to the old version and the new one is way better in any points, it is really simple and well guided

MrPillow™ - Coussin d'Alignement Naturel
France
4 mois d’utilisation de l’application
3 octobre 2020

I used this app to install Instagram. It worked perfect for me.perhaps it can be translated in dutch?

Riekies thuiswinkel
Pays-Bas
7 mois d’utilisation de l’application
Meta a répondu 5 octobre 2020

Thank you for taking the time to share your review and feedback. I'll be following up with you via email to learn about your experience with the language translation to see how we can improve. - Veena, Shopify Support

12 février 2021

Sehr nützliche App, welche beim Einrichten der Marketingaktivitäten auf Facebook hilfreich ist und den Einrichtungsprozess beschleunigt.

www.shopk.ch
Suisse
4 mois d’utilisation de l’application