Facebook & Instagram

If I could, I'd rate 0. Unfortunately they were no help. I added the app to be able to Instagram product tag because apparently this is the only way?? I was denied for not having any products to sell. Finally, I made my page not private and showed that I do indeed have products. I filed an appeal but apparently you have to upload products to a Facebook catalog ALL OVER AGAIN? And if you file an appeal once, according to Facebook Contact Support, you cannot file a second appeal. The app is useless. The support is useless. There is literally no way to move forward with any help for small business owners who are just trying to learn and engage in social media. There is literally no way to Instagram product tag unless you make a Facebook account and catalog, BUT if you mess up and accidentally file an appeal because you thought you had products in there, they will not allow you to file an appeal again. There is literally no solution. I really hope they - Instagram and Facebook - disassociate themselves and fix this issue. This really sucks because now I have to move forward as a business without the use of Instagram to help. Other businesses who signed up for Instagram product tagging before this change will be able to flourish but the rest of us moving forward who have one bump in the road cannot redeem themselves. I was even willing to pay someone for their services to help me but once I read you can only appeal once? I would have paid for them to hit that bump as well. It's useless unfortunately :(

Buona app, penso di utilizzarla solo per facebook shops, per le inserzioni mi affiderà direttamente a BM

I can't even download this app, it's just showing the URL is wrong, it should be fixed as soon as possible.

the app doesn't sync and Shopify customer service is sh*t. this specialty team they speak of doesn't exist. complete waste of my time

the set up is simple. i do not have any developing and designing training but it seems easy. i am still working around it but it seems easy

I am just learning, this is my first time using, so real confused yet but I will get it! It like any other, just takes some time. It will come to me.

Had a lot of problems but now for over two weeks-going three I can't publish any ads from Shopify via Facebook. I constantly get the same error message "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." I tried multiple things, uninstalled the app, installed it again, disconnected my account, and connected it again, nothing really works.

This is great and I have been using Facebook for many years and it helps me to connect with people friends family relatives throughout the world

It is very frustrating, Instagram approved my store but shopify keeps saying that it is not eligible, nobody gives me an answer, everything is message circles with nothing clear, without a solution I have days with the problem and nobody solves

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of