Avis (6 870)
Affiner
-
Par note
Very easy to navigate. This should help me tremendously to grow my business to be successful. Thank you.
Hello. How i can install Facebook channel for second time beacause i was deleted it in first time? The message is : There’s no page at this address
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
What a pile of garbage.
I just wanted to get my products over onto Instagram. To do this, I needed to create a Facebook account. I'm not on Facebook. I deleted my account 2 years ago. So, I created a new account for the purpose of pulling data to Instagram.
Within minutes my account is suspended. I appeal the decision and I hear back after 24 hours that the suspension is permanent. Great. This was after I created a page for my business and created a username for it.
So after this, I try again. Create a new account, create a new business page on Facebook but can't use the same username as someone already uses it (me!!).
And, as soon as I try and get it linking to Shopify, bang. Account suspended. Now pending review again but not holding my breath.
The most overly complicated, unstable system on the planet. I wont be trying a third time.
This made connecting my Shopify Store to Facebook Ads and Instagram very easy! We're very impressed with everything so far!
Shocking fb restricted my entire business manager from running ads for no reason and the only thing I did was submit 3 ads which all got approved! Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
The app has been good so far and given us an insight to growing the business. More online tutorials would be helpful. linking the store to social media excellent
my account is restrict and i have no idea why it happened. i asked for análises and have to wait for some time to get an answer back.
Thanks so much for taking the time to leave a review. I can certainly see why it would be important to get your account unblocked. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
App can not connect to my FB page. Submitted 2nd support request after receiving no response to initial support request submitted 3 days ago
Thanks for sharing your feedback! I definitely understand how connection issues can be frustrating, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I used this app to promote my online store, a little complicate to use, not clear when it will start working
I first had problems when using Firefox instead of Chrome. Then it went well!
The app was easy to set up.
A bit scary about all the data we have to share with facebook though...