Facebook & Instagram

I used the app to help me connect my business page to Shopify. It was very user friendly and I did not have any questions

I'm just not exactly sure what's happening. Its above my paygrade, unfortunately, despite the fact I own the company. It seems like we were all set, but I'm GUESSING FB changed its terms, so we had to do what was requested.

excelente herramienta para llegar a los clientes potenciales, solo que demora en dar respuesta a cualquier solicitud

Easy to link to my Shopify store and setting up my catalogue there. Excited to check all the new options this channel gives me to boost my sales. I'm also thankful for the kind and nice support received. On this matter, as always, Shopify is a 10/10. Thank you, guys!

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Great app. Just installed so I'm not sure how it works yet. Hopefully, soon I'll find out and let you guys know.

The worst Support team I've ever been in contact with. They all ask the same stuff, never read what your actual Query is, all they know how to do is to tell you "Send a Screencast, send your email and number" they make you repeat your Issue OVER AND OVER , then they connect you to a different operator each time, so again you'll REPEAT your Query, only for them to give you NO SOLUTION. I contact them 5+ times for a simple issue.

pretty good and mostly helpful. It was showing me mostly step by step how to set up my shopify shop.

I used Facebook to expose my brand to another social media outlet. The only downside to the 3 -4 week waiting period

This app's integration with Facebook, for us and many other shop owners (see https://community.shopify.com/c/Shopify-Discussion/Facebook-followers-seeing-posts-quot-Shop-name-added-an-item-to/m-p/959267/highlight/true#M210402) is broken. It will periodically for no reason make a post to your store saying a new item was added to your shop, even if the product has been in the shop forever. It makes your facebook shop look deceiving to your customers. We and many others have contacted Shopify and they say it's Facebook's fault and apparently don't have a fix.