Avis (7 377)
Affiner
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Par note
So far, so good. I have yet to finish the process. I want to go all the way through and make sure all the functions are working properly. Then, I can give it 5 stars.
its not working from last 5 days i am trying to connect but the facebook and instgram is not connecting and not giving option to another account
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I have been trying to sync my Shop with Facebook for the past month. When I try to update my phone number, Facebook says they sent me a verification code but I never receive one. I have been doing this periodically, because you are allowed a limited amount of requests for the verification code per day.
Hi there,
Vance here from Shopify. Thank you taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to help you work through the phone verification issue you described.
Talk soon!
Vance | Shopify
It was good, but I wanted to use my Facebook account, that I’m manager of the same manager account, but I have to use the owner, but it’s okay.
Si es un poco confuso al principio tener que cambiar de pag para configurar la pag de business, pero por lo menos en esta primera parte bien, vamos a validar la parte de la creacion de campañas
Nice app to use. There is always a room for improvement despite. However, thanks for the great work you do.
BUGGY PIECE OF S
GET BACK FACEBOOK PIXEL ID FORM Now your social account review will kill your business, congratulations!
No FB social account (Even if you are agency) — NO WORKING SHOP WITH FB Right now I can't reconnect account which is under review because of BUG - A LOT OF STEPS OF POTENTIAL BUGS and ISSUES ADDED WITH THIS APP. BUSINESS GOING TO BE HARDER - THANK YOU SHOPIFY!
HELLO WOOCOMMERCE & CLICKFUNNELS! GET FACEBOOK PIXEL BACK
Thanks for sharing your feedback! I can definitely understand your frustration with this new change. We work hard to improve our app functionality, so I’d like to look into this further with you. I’ve sent out to an email to you and we can discuss further there. - Abdalla, Shopify Support
I've just signed up for it and haven't used it yet! So I don't know what to say...Facebook is a respected platform so I am sure it will work fine.
Facebook Business Manager is terrible and when you encounter issues there is absolutely zero human support to resolve simple issues - my ad account was disabled (despite not even having tried to run any ads as I was just setting it up). I have spent the best part of my week trying to get my issues resolved and to be honest it has delayed my business launch by a week. Facebook Need to create a dedicated support for this.
Thanks for sharing your feedback! I definitely understand the frustration of not receiving support when you really need it. I want to get to the bottom of this with you, and in that regard, I’ve sent out to an email to you. I hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It will not let me connect Facebook/Instagram to my Shopify Store due to violating their content policy. I only currently have a hat for sale and it is just up there for a test really. I am just getting set up for affiliate marketing. This is crazy! I see no way to discuss or resolve this!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].