Avis (7 903)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
15 juillet 2024

Det har varit svårt att utföra installationerna eftersom jag bara en surfplatta. Och att koppla Facebook med Shopify med min surfplatta. Så nufår jag låna min dotters dator, vilket jag inte kan göra hela tiden.

Callia
Suède
Environ 2 mois d’utilisation de l’application
23 juillet 2024

il catalogo Instagram e Facebook sono attivi ma gli shop sono da giorni in fase di controllo

VIVARELLI - Bologna da mangiare
Italie
3 jours d’utilisation de l’application
25 février 2024

his app is very hard to set up and doesn't connect with the Shopify store, the online support is not working on time and doesn't help us with the issues, therefore Meta is not helping the online business community by connecting the store easily with the Facebook platform.
I can not set up my admin part, the platform rejects my setup, and no access to connect with the Shopify store, meta needs reform and make smart customer services.

KEFY.PEACE
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 1 mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

29 novembre 2023

I am not longer able to access this app page. It appears blank - cache cleared, different browser, uninstall reinstall - nothing is working. I cannot find a resolution and I cannot find a method for reaching out for help. Writing here to hopefully receive a response. Thank-you!

Nute Juice
États-Unis
Environ 2 ans d’utilisation de l’application
Meta a répondu 15 décembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Modifié le 11 avril 2024

Can't connect my store to Facebook
Can't get any help Shopify says its Facebook
Shopify please fix this or make it easier

Dolly and Monroe Boutique LLC
États-Unis
Environ 3 ans d’utilisation de l’application
Meta a répondu 9 février 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

30 avril 2024

My Facebook page and Instagram account not connected to my Shopify website
Just show this app isn't compatible with your store
Tu mai kya karu

333 store
Chine
Environ un mois d’utilisation de l’application
1 novembre 2024

porque meus produtos foram rejeitados ?

Erva Fit
Brésil
3 jours d’utilisation de l’application
27 juin 2024

En lo personal he batallado mucho para configurarla y hasta la fecha no puedo vincular Instagram con mi cuenta. El equipo de soporte me ha apoyado pero no se ha podido solucionar

Eterbella
Mexique
8 jours d’utilisation de l’application
13 novembre 2023

Hi, for some reason I don't have a settings tab available. Only an overview tab. Because I don't have a settings tab, I'm not able to see the pixel I've connected, or make changes to the pixel, and I'm not able to access the customer data-sharing section. This must be a bug of some kind. I've been in touch with Meta numerous times, and they don't understand what my issue is. I'm hoping an app developer can see the issue and resolve it.

Mama's Littlest
Australie
5 mois d’utilisation de l’application
Meta a répondu 20 novembre 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link and include screenshots of what you're missing on the app to further show what's going on: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 octobre 2024

✌️✌️✌️✌️

Rich Mood
France
2 jours d’utilisation de l’application