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I am trying it for the first time .. let’s hope it helps! Very easy to install . Let’s hope it works well and I can make most of it .
App funktioniert, aber es können keine Kampagne erstellt werden. Ich werde zu FB verwiesen, aber die können nichts machen, da die App schuld ist. Naja, super Support würde ich sagen. Auf FB schieben und selbst den Fehler verursachen, denn manuell kann ich Kampagnen erstellen. Wofür benötige ich dann die App? Achja, Instagram Verbindung funktioniert bis heute nicht
GREAT APP. LOVE IT. POWERFUL TOOLS FOR FACEBOOK AND ONLINE SHOP. SOICAL MEDIA IS VERY POWERFUL. TRYING TO WRITE
To be honest it could easier to use ...it is very complicated with lots of topics so as a new user you don't know where to start with
Thank you for taking the time to leave a review. Merchant feedback is extremely valuable to us as we are always looking at update our platform and apps to better suit our merchants needs. I'll be following up with you via email to learn about your experience, and to see if you have any other details to share. - Veena, Shopify Support
So far it's going pretty good. I'm pretty new to all of this but I'm learning a little bit at the time. The biggest thing for me is familiarizing myself with all of the rules and regulations associated with being a member of the META platforms. It's challenging but i'm committed to being successful and keeping in compliance. My main goal with all of this is to improve myself, my family, and the local community that I live in.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Could use a little more explanation as the setup progressed, but good experience. Will have to see how effective the integration is.
Hello, I need to reinstall the facebook channel app, however, like others, I am also not able to reinstall it. . Page not found every time I try to reinstall. I also need to run ads asap. The app is great, if I can get it reinstalled! Thank you.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with installing the Facebook Channel. I'm going to look into this and follow up with you in an email to open up lines of communication to help you further.
Adil | Shopify
The app does not work with other gateways like Mollie. No purchases are tracked.
Also there are a lot of problems with the API sometimes. One day there is tracked 30% too much, one day 50% too less. Please fix this!
Hey there,
Charlotte here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggle you have been facing regarding your payment gateways, and tracking your events on Facebook. I'm going to follow up by email to open up the lines of communication and help where I can.
Charlotte | Shopify
This thing causes depression. Avoid it.
I remove the Facebook sales channel. It became a nightmare, very depressing to find yourself violating, restricted, warned, threatened to lock down your business for no reason, very routine, no support, even support team doesn't know how to fix..You will just receive some links take you to no where.. a lot of confusions, and more of time wasted. And finally, depression to the extent I don't want my eyes to see this mess in front of me. I try to remove business manager but I cannot, and the support team cannot even help.
Hello,
Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify
No sirve, no me pude meter. Hay que partir por que se necesita cuenta de Facebook, no se puede sólo con instagram, así que hay que hacerse una de Facebook. ¿El problema? No te puedes hacer una cuenta de tienda sin antes tener una personal para enlazarla a la cuenta de tienda. ¿El problema? Es que si te creaste antes la de Instagram, ya cagaste.
No la recomiendo, y no es necesaria. No la descarguen, no gasten su tiempo en esto. Con razón Meta va en picada hacia abajo.
¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de soporte comercial a través de este enlace https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
[Metasoporte].