Avis (8 079)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
28 février 2023

APLICATIVO HORRIVEL NÃO CONSIGO CONECTAR COM MINHAS CONTAS ! NOTA -1000000000000000000000000000000000000000

AKALI
Brésil
3 mois d’utilisation de l’application
Meta a répondu 4 mai 2023

Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo inconveniente causado e gostaríamos de ajudá-lo com uma resolução. Entre em contato com nossa equipe de suporte comercial por meio deste link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos acompanhá-lo diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
[MetaSuporte].

19 février 2023

doesnt work at all cant add products to store, or connect , no help from Facebook please fix this .

God Mode Supplements
Canada
3 mois d’utilisation de l’application
Meta a répondu 4 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

27 septembre 2020

I updated the app within my shopify so I could continue to tag products on my instagram. Despite following all the steps it is no longer allowing product tagging. Very disappointing

Hellolittlefriday
Australie
4 mois d’utilisation de l’application
Meta a répondu 28 septembre 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

29 mars 2021

Too complicated, too many options, should have made it simpler, and then through experience adding more and more options for user. This is way too complicated for a beginner.

Tech Buzz
Tchéquie
2 mois d’utilisation de l’application
15 novembre 2020

Facebook channel is very usefull for shopify and the instagram shop.
I dont think that this message is going to be readen...

Mano-Di-Fili
Espagne
6 jours d’utilisation de l’application
27 septembre 2023

Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.

Imanizpuphub
États-Unis
6 jours d’utilisation de l’application
Meta a répondu 29 septembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

2 mars 2023

HI.3 DAYS AGO YOUR APPLICATION CHARGE SOME FEE FROM MY CREDIT CARD. BUT I NEVER PUT MY INFORMATION. HOW IS IT POSSIBLE? MY BANK INFIRM ME AND I CANNOT FIND ANY PLACE WHERE I LUNCH MY COMPLAINT SO I AM MENTIONING MINE COMPLAINT HERE IN REVIEW. GUIDE ME ON HOW I CAN GET BACK YOUR CHARGED FEE. MY EMAIL ID IS NABEELFSD@GMAIL.COM

My Remeo
Pakistan
3 mois d’utilisation de l’application
Meta a répondu 4 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

31 décembre 2020

yes good good good! yes good good good yes good good good! yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!!

ebooknatic
Philippines
2 mois d’utilisation de l’application
10 juin 2022

it's a nightmare to setup, terrible privacy issues, Meta will edit all your products, all your clients e-mails, phone numbers and addresses.
Shopify will get to read all your facebook and instagram messages in return.
it's a horrible idea!

Silva-Alta
Irlande
2 mois d’utilisation de l’application
Meta a répondu 13 juin 2022

Hi there!

Paola here with Shopify. Thank you for taking the time to let us know about your experience. We really appreciate that!

I completely understand your privacy concerns! The permissions requested are vetted by both Shopify and Meta privacy teams so that they are appropriate to do the tasks requested and nothing more. These types of permissions allow services like automated responses, related searches and in some instances continued conversations. Many similar predictive text algorithms are already in place in everyday life. Rest assured, however, that Shopify takes privacy matters very seriously.

I will be reaching out to you shortly with more details on how to get the channel setup and to answer any further privacy concern you may have.

I look forward to speaking to you!

Paola | Shopify

Modifié le 12 novembre 2020

Would like a more robust bulk editor. Would like to see images change when users look at variants. Mailing setup can be cumbersome.

The Whale Museum
États-Unis
2 mois d’utilisation de l’application