Avis (8 298)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
27 septembre 2020

It's very simple. All the steps are clearly showed. You have to do it correctly. Very good job. Highly recommend

WoofTheRoof
Pologne
3 mois d’utilisation de l’application
6 septembre 2020

GREAT APP. LOVE IT. POWERFUL TOOLS FOR FACEBOOK AND ONLINE SHOP. SOICAL MEDIA IS VERY POWERFUL. TRYING TO WRITE

Livia yau
R.A.S. chinoise de Hong Kong
6 jours d’utilisation de l’application
17 octobre 2020

I am trying it for the first time .. let’s hope it helps! Very easy to install . Let’s hope it works well and I can make most of it .

The Planter‘s Bungalow
Singapour
3 mois d’utilisation de l’application
Modifié le 24 janvier 2023

Si pudiera darle -10 estrellas lo haria! es HORRIBLE ESTA APP me restringeron permanentemente mis 2 cuentas FB & IG, dato curioso si uno abre otra pagina la acepta pero con errores al subir productos y lo que es peor uno tiene que crear un nuevo nombre, asi que toda la papeleria no sirve. NO LA USEN!!!!!

Funny Lovely Gifts
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 4 mai 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de soporte comercial a través de este enlace https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
[Metasoporte].

19 octobre 2020

To be honest it could easier to use ...it is very complicated with lots of topics so as a new user you don't know where to start with

Darkyetishop
Canada
5 mois d’utilisation de l’application
Meta a répondu 21 octobre 2020

Thank you for taking the time to leave a review. Merchant feedback is extremely valuable to us as we are always looking at update our platform and apps to better suit our merchants needs. I'll be following up with you via email to learn about your experience, and to see if you have any other details to share. - Veena, Shopify Support

16 février 2023

terrible add on the app doesn't allow me to connect or allow me to active my shop and has been stuck in review for about a month now SCAM!! WOULD GIVE IT A ZERO BUT DOESNT LET YOU

Appear Angelic
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 4 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

Modifié le 18 février 2022

App funktioniert, aber es können keine Kampagne erstellt werden. Ich werde zu FB verwiesen, aber die können nichts machen, da die App schuld ist. Naja, super Support würde ich sagen. Auf FB schieben und selbst den Fehler verursachen, denn manuell kann ich Kampagnen erstellen. Wofür benötige ich dann die App? Achja, Instagram Verbindung funktioniert bis heute nicht

Don Pedro Z
Espagne
3 mois d’utilisation de l’application
11 novembre 2020

Could use a little more explanation as the setup progressed, but good experience. Will have to see how effective the integration is.

John Sloane Art
États-Unis
3 mois d’utilisation de l’application
15 novembre 2023

So far it's going pretty good. I'm pretty new to all of this but I'm learning a little bit at the time. The biggest thing for me is familiarizing myself with all of the rules and regulations associated with being a member of the META platforms. It's challenging but i'm committed to being successful and keeping in compliance. My main goal with all of this is to improve myself, my family, and the local community that I live in.

Glow Goddess
États-Unis
6 jours d’utilisation de l’application
Meta a répondu 20 novembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

1 avril 2022

The app does not work with other gateways like Mollie. No purchases are tracked.
Also there are a lot of problems with the API sometimes. One day there is tracked 30% too much, one day 50% too less. Please fix this!

PUROXX
Autriche
6 mois d’utilisation de l’application
Meta a répondu 4 avril 2022

Hey there,

Charlotte here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggle you have been facing regarding your payment gateways, and tracking your events on Facebook. I'm going to follow up by email to open up the lines of communication and help where I can.

Charlotte | Shopify