Avis (7 415)

Note globale
4,2
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
19 octobre 2020

Facebook offers us the opportunity to increase our web traffic and sales. We have been using it for some time with success. We have just updated to the new shopping app and are looking forward to increased success.

Java Skin Care
États-Unis
Environ une heure d’utilisation de l’application
19 octobre 2020

Can only review the set up process re. integration with my shopify store for instagram shopping - overall it was very simple and quick to do. Still waiting for approval though, so not in a position to comment on the functioning of the app...

CIORA
Royaume-Uni
Environ une heure d’utilisation de l’application
4 mars 2021

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TosinShop
Brésil
Environ une heure d’utilisation de l’application
Meta a répondu 8 mars 2021

Thank you for taking the time to leave a review. Merchant feedback is extremely helpful to us and I'd like to ensure you are getting the most out of our app. I will be reaching out via email to ask for more details. Look forward to hearing more of your thoughts soon. - Anna, Shopify Support

24 septembre 2020

I recomend this app. It's very helpfull. I really use for my day job on my online store. Helps a lot to sell.

MAKE URBANA
Brésil
44 minutes d’utilisation de l’application
17 novembre 2020

I navigated the process, it seems overly complex between on parties. The help menus from shopify did NOT match the steps on FB and vice verse.

Parma Antique Mall
États-Unis
44 minutes d’utilisation de l’application
5 novembre 2021

Should have taken notice of the reviews. Went through the whole set up, after setting up a whole new FB account and Business account, seemed to go round in circles for an hour and then get told “Your advertising access is restricted” for a mystery reason. I’d like those few hours of my life back please!

Marlie Cards
Royaume-Uni
42 minutes d’utilisation de l’application
Meta a répondu 9 novembre 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you were facing after setting up the Facebook Channel. The “Your advertising access is restricted” is typically account related, I will be sending you an email to touch base. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email.

Jason | Shopify

14 novembre 2020

I really liked using this app to integrate Facebook with my store. It was much more streamlined than past experiences

braazilash
États-Unis
41 minutes d’utilisation de l’application
1 décembre 2020

I like the new features and how well it is organized. Everything is working well and it was a smooth transition from the old to the new channel.

Kabartsy
États-Unis
41 minutes d’utilisation de l’application
2 novembre 2020

I used this to ap to link to my website - very easy to set up. I would recommend using this to link both platforms.

Jane Keith Designs
Royaume-Uni
39 minutes d’utilisation de l’application
27 février 2023

As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.

Comic Poster Nerd
Suisse
15 minutes d’utilisation de l’application
Meta a répondu 4 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].