Avis (8 320)
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I used this to connect to fb. I liked how it worked. It would be better if all info was on 1 page instead of having to jump from page to page.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It keeps getting disconnected. When it was connected, all was fine, but after a few days it gets disconnected, and after a few days it was connected again, and repeat.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
The log in process was a little confusing because i have almost 5 pages and i had to create new FB pixel & catalogue, the old ones were not working anymore .
Items are saying they are visible in Shopify, FB and IG, they do not show on either of the profile. And they are active.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I used this app to set up facebook channel. I would like to test it to know it is connected to my shopify account.
good good good goodgood goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Awful experience. Half the time my products won't even sync from Shopify to Facebook without any reason. I was also not able to use a Facebook commerce account, and my questions were not answered by Facebook's customer service either.
Thank you for leaving a review and sharing your experience. That certainly does not sound ideal. When it comes to commerce account approvals and product approvals this is something determined directly by Facebook that Shopify does not have a hand it. I would be more than happy to provide other ways you can contact Facebook as well as other options you explore while you wait for Facebook to get back to you! I will be in touch by email shortly. Looking forward to hearing back. - Anna, Shopify Support
4 estrela apenas porque exite que tenhamos o Shopify Payments. Isso limita para quem quer usar um outro meio de pagamento. Mas se voce usa o Shopify Payments ele faz tudo sozinho mesmo.
Olá!
Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!
Obrigado,
[MetaSuporte].
I NO longer desire to use FB as a channel to advertise on as the comments/actions of OTHER rude/obnoxious users are NOT shadow banned as certain people appear to be. Many Thanks
Thanks for leaving a review! I deeply understand and appreciate the frustration of dealing with negative comments left on your ads. I’ve sent out to an email to you to discuss this further and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It has said my shops are active but I have never seen them on either fb or ig. Where are they? It's been months!!!! Uninstalling NOW! BYE!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].