Avis (8 126)
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I cannot seem to reinstall the app onto my store after deleting to resolve a problem. Before deleting the app, I was notified that I could reinstall the app at any time in the future so I don't understand why I cannot reinstall the app into my store again.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
nice and fantastic I love face book.............................................................. ..
I really love this Facebook channel. Helps me to get more audience for my online page. I can easily navigate the page as an admin and decide to promote my page as per my preferences and also by following the fb ad guidelines.
good, easy to use and not difficult to understand.Facebook app makes it easier to channel your store
I used this app to set up my facebook to shopify. It made it so esasy. i believe it will be better for more explanation during the entire process. Thanks.
Facebokk é a melhor ferramenta para se anunciar hoje em dia fazendo faturar muito em pouco tempo apenas escalando
So far the entire integration process has been very confusing. I think after several hours of going around in circles and watching youtube videos I finally have almost everything integrated. The two outstanding items are my Instagram shopping, which for some bizarre reason will not let me finish the install and my product catalogue is finally up on my facebook page, but you can't actually buy any of the pieces...and I can't find anywhere to enable this...overall, just not very intuitive and so far my most frustrating experience with my e-commerce site.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you've been having in getting connected. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can help you get set up fully.
Robyn | Shopify
i have been trying for 4 days to get this to link to my Facebook. ridiculous meanwhile Facebook is monitoring my account cause no inventory cause i can't link
Hi there!
Paola here with Shopify Support. Thank you for taking your time to leave us a review. Although we at Shopify have no control over any Facebook imposed restrictions, I will be reaching out to you through email shortly to help you get the Facebook Channel setup for your Business. I want to ensure you can take the best out of our app.
I look forward to chatting with you soon!
Paola | Shopify Support
“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be corrected?
Hi there,
My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Chris | Shopify Support Specialist
Tried to finish up setting up the app, cannot finish by accepting terms and conditions at the very end, LITERALLY the very end. Page refuses to load. Shopify said it was on their end and that it was fixed, still not loading up. Deleted the app, reinstalled, had to delete again and now when I try to install it there's an error message saying there's no url for this page. Shopify itself doesn't rung great, at all, constant errors, loads forever. I save something later go and see it's back to the previous saving not the current one. A year or so ago when I was on Shopify I didn't have ANY of these problems.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with moving past the terms and conditions. This sounds like a familiar issue so I'm going to look into this and follow up with you in an email to open up the lines of communication here and see how I can help you get this resolved.
Robyn | Shopify