Facebook & Instagram , 4 695 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
16 février 2021

Comecei a usar agora,e to gostando bastante.
Porisso essa nota por enquanto, mais tenho uma ótima impressão do app.

thetecnologia
Brésil
Environ 2 mois d’utilisation de l’application
Meta a répondu 22 février 2021

Muito obrigado por compartilhar a sua experiência conosco. Fico feliz que esteja gostando aplicativo do Facebook. De qualquer forma eu quero ter certeza que você está tirando o maior proveito possível das funcionalidades do aplicativo e por isso entrarei em contato com você por email em instantes. Espero falar com você em breve. - Anna, Shopify Support

9 mars 2021

J ai des difficulté a me connecte pour faire une publicité de ma boutique j essais toujours j espéré réussir

La-magique-boutique.myshopify.com
Canada
Environ 2 mois d’utilisation de l’application
Meta a répondu 11 mars 2021

Merci beaucoup d'avoir laissé votre avis. Cette situation ne semble certainement pas idéale. Nous nous efforçons d'améliorer les fonctionnalités de notre application, et j'aimerais donc examiner ce problème de plus près. Je vais vous contacter par e-mail et je vais attendre de vos nouvelles. - Lea, Shopify Support

24 mars 2021

I just wanted to set up something similar to Kit, but it's taken a while just to get to this point in setting up the Facebook channel. Hopefully, this will work for future postings.

North Meets South Candle Creations, LLC
États-Unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 29 mars 2021

Thank you for sharing your feedback with us. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support

12 novembre 2020

I am new and just setting up the channel so I have no experience so far with the app and my facebook page

Remedy Salves
États-Unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 13 novembre 2020

Thanks for sharing your feedback! Glad to hear you're giving the Facebook Channel a shot! I'd love to hear your thoughts about it so far. I’ve sent out to an email to you and hope to hear from you soon. - Abdalla, Shopify Support

19 novembre 2020

It's confusing. But there a whole bunch of places to learn how to utilize the platform. There is a huge audience available so it's worth it. Hoping to use Facebook for Black Friday.

Bags, Rags, and Tags
États-Unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 20 novembre 2020

Thank you for taking the time to share your feedback and experience. We work hard to ensure that resources are available to help set up the Facebook channel. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share. - Anna, Shopify Support

12 décembre 2020

Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it

EarsPower
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 14 décembre 2020

Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support

20 septembre 2020

so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.

Security Camera Depot
Canada
Environ 2 mois d’utilisation de l’application
1 juillet 2021

Once I set up this app Facebook restricted my advertising and when I sent my ID in for review I was permanently restricted. If someone could point me in the right direction to appeal this decision I would be more than thankful!

Catear Ltd Co.
États-Unis
Environ 2 mois d’utilisation de l’application
Meta a répondu 1 juillet 2021

Hey there,

Luke here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your restricted Ad account. While Facebook has full control over all suspensions, I am follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.

Luke | Shopify Support

8 septembre 2020

can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal

TV and LV Print T
États-Unis
Environ un mois d’utilisation de l’application
Meta a répondu 9 septembre 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

19 octobre 2021

need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back

nftbrands
États-Unis
Environ un mois d’utilisation de l’application