Avis (8 584)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
28 octobre 2024

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

The Good Soap
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
15 octobre 2024

It is IMPOSSIBLE to reach a human for help with Meta shop account verification issues. I've sent so many messages and no one who works there can fix simple things. They keep saying my business name doesn't match with my business documents. It is so frustrating

OffCourt
États-Unis
Plus de 3 ans d’utilisation de l’application
20 novembre 2024

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

Hunter Valley Premium Meats
Australie
Plus de 4 ans d’utilisation de l’application
27 novembre 2024

I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all

Maria's She Shed
États-Unis
Plus de 3 ans d’utilisation de l’application
10 octobre 2024

by mistake i appeal something on a facebook i dont make to open my fb account when i trying to login fb send me this "Ali, you submitted an appeal
ON 9 OCTOBER 2024
Check back here for the result.
Your account is not visible to people on Facebook and you can't use it.
What happens next?
It usually takes us just over a day to review your information.
If we find that your account does follow our Community Standards, you'll be able to use Facebook again.
If we find that your account doesn't follow our Community Standards, it will be permanently disabled and you won't be able to appeal again."
i dont knoow what. is this and what can i do i want to my store ads on fb but this problem is very big for me and my small business so help me!please!!!

PhoneThinky
Italie
Environ un mois d’utilisation de l’application
21 novembre 2024

This has caused issues on my Shopify traffic and has caused products not be viewable which is causing sales to drop. No valid troubleshoot has be given to solve isssue

tricitywholesale.com
États-Unis
Presque 2 ans d’utilisation de l’application
17 octobre 2024

Taking more than a day is terrible. The Meta company should review the account and allow to start marketing a product within a day as Shopify starts allowing to set up the account within hours and sell the products. Waiting for meta approval not only become a reason to waste of money but also waste time

DineVibes
Royaume-Uni
Environ 2 mois d’utilisation de l’application
24 octobre 2024

Honestly nearly everything I have experienced with Meta for Business has been terrible. So many random errors, transient issues with cookies, account verification issues. Nothing has gone smoothly or worked first time at any point in the past year. I honestly can't believe the size of their ads business given how poor the experience as a business is.

That said, I did eventually (with much refreshing) get my shops set up on instagram and facebook. I've yet to successfully tag a product in a post though - wish me luck.

Lily Carmen Jewellery
Royaume-Uni
Environ un mois d’utilisation de l’application
20 septembre 2024

This requires a higher level of technical savvy than your standard
skill set. I found it incredibly challenging and confusing to navigate. If you are not planning to run ads then it shouldn't be an issue.
I have had multiple different issues getting set up with META ads through this channel, as well as getting the shop approved within FB. The most frustrating piece has been lack of clarity and support. I have contacted support more than I would like to admit, spent hours on calls over the past couple weeks, and the issues are still there. It's unbelievable really. All of the support team members have been very courteous and kind, they are doing what they have been trained to do. There is a larger structural issue here though. For some reason they allow ease of access to general support but make it quite challenging to directly access support for Ads. In my experience, I found a considerable amount of gatekeeping / stalling to access this level of support. I had to restart and go back through general support each time. Blah blah blah. I really dislike having to report negativity like this but these are the facts. Overall, very challenging. If you are not a Dev or super tech savvy, I recommend hiring a Dev. to get you up and running. Not kidding.

SoutherTees
États-Unis
28 jours d’utilisation de l’application
3 décembre 2024

Often glitches when trying to plan and upload content

Sure Grip Kitchen Towels
Canada
3 mois d’utilisation de l’application