Avis (7 084)

Note globale
4,2
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
14 juillet 2024

het kan een maand duren voor je shopify winkel geverifieerd en gecontroleerd word dat is heel erg vervelend

rowor.nl
Pays-Bas
2 jours d’utilisation de l’application
14 mai 2024

Es muy complicado, he tenido que anular mis cuentas de facebook y crear unas nuevas, perdiendo los seguidores que tenia por supuesto, y ahora que he conectado la nueva no puedo conectar instagram, un desastre

Avaire Style
Espagne
10 mois d’utilisation de l’application
7 août 2024

good

ZH
Canada
27 juin 2024

TROP COMPLIQUÉ CAR GALERE a mettre pixel

LAPOMPETTE
France
Environ 2 heures d’utilisation de l’application
30 avril 2024

My Facebook page and Instagram account not connected to my Shopify website
Just show this app isn't compatible with your store
Tu mai kya karu

333 store
Chine
Environ un mois d’utilisation de l’application
14 mars 2024

this app says unsupported dont know why

Tabarak Foods
Pakistan
6 mois d’utilisation de l’application
Meta a répondu 21 mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Modifié le 11 avril 2024

Can't connect my store to Facebook
Can't get any help Shopify says its Facebook
Shopify please fix this or make it easier

Dolly and Monroe Boutique LLC
États-Unis
Environ 3 ans d’utilisation de l’application
Meta a répondu 9 février 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 février 2024

his app is very hard to set up and doesn't connect with the Shopify store, the online support is not working on time and doesn't help us with the issues, therefore Meta is not helping the online business community by connecting the store easily with the Facebook platform.
I can not set up my admin part, the platform rejects my setup, and no access to connect with the Shopify store, meta needs reform and make smart customer services.

KEFY.PEACE
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 1 mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

8 août 2021

Is there anyone at Shopify who can help me with this app setup and connecting my catalog. Most of my items is disapproved?

SA Knives
Afrique du Sud
Presque 5 ans d’utilisation de l’application
Meta a répondu 10 août 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the trouble you are facing in regards to your products getting disapproved. I'm going to look into this and follow up with you in an email to open up lines of communication to see if I can help you any further.

Adil | Shopify

21 mars 2023

Not sure why most of the time Ads accounts are getting banned or restricted. We are clothes and accessory seller for women, men and kids still our ads account got restircted or banned and we are not getting any solution.Removal of restriction is very difficult and no proper support from FB.
There is no Live chat support from FB who can help customer to clear such restriction or banns.
thanks FB to provide live chart support since we are not expert in FB..............THANKS

SVB Ventures
Inde
Plus de 3 ans d’utilisation de l’application
Meta a répondu 3 mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].