Facebook & Instagram

Once you can get hold of a human the support is second to none. Getting connected to a human being was almost impossible but once I worked out how to get real life support the help I got was 5* and I got everything sorted. Thank you Dennis and Elizabeth!

The integration of Shopify with Facebook and Instagram is a game-changer for online businesses. Setting up is straightforward, allowing seamless syncing of your product catalog to create shoppable posts and ads. This feature offers customers a smooth shopping experience, enabling them to browse and purchase products without leaving the social media apps.

Pros:

- Easy to set up and manage.

- Increases product visibility directly within social feeds.

- Provides valuable sales analytics to optimize marketing strategies.

Cons:

- Limited customization options for shoppable posts.

- Facebook shop approval process can be time-consuming.

It has been very difficult to connect my store. Once I did get it connected, I still get errors, and constant wanting verification. I tried submitting what I had and then it gets rejected, no way of getting in contact with anyone at all.

Awful. Product hero images were generating at random - the back of a shirt, for example, would show as the hero image, while the same product would have the correct Hero Image when featured more than once.

Live shop editor is trash. It doesn't show you the live preview while you are editing - like how Shopify does when editing your theme.

I contacted support about the above and now my Facebook and Instagram shop are disabled. So - I am now losing money.

Thanks, Meta!

I have uploaded our business tax forms several times and this app will not let me link. I give up.

It’s an amazing experience when looking to reach a larger Audience I find it very easy to use

The integration of meta-facebook with Shopify is so seamless. Now hopefully my ads will be much more effective.

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

I would recommend this app because it gives me exposure and for that I'm forever grateful.

Before I can tag my products in facebook and instagram.
I do the same process of uploading photos and information in shopify as before.But now I can not tag my products at all. I need help.